Not able to upload custom profile picture

There's a pinned post at the top of the page that might explain what's going on with custom pics.

Sorry to hear it. At the moment the ability to change your gamerpic has been removed temporarily. Please keep an eye on this link for updates as to when that feature will return https://beta.support.xbox.com/

You can't change your profile picture at the moment

For further assistance please contact support at 1 800 469 9269 or use
https://support.xbox.com/en-US/contact-us

Look on the enforcement site: https://enforcement.xbox.com/en-US

pretty much we cant change our gamerpictures because they disabled the feature due to people being at home playing games.

personally i dont see the point in this as it is very annoying that i cant change my custom picture and it is stuck as one that i dont like anymore.

microsoft you need to add this feature back.

i bet playstation isnt doing this

Maybe not but Sony are throttling download speeds on PSN so each platform is dealing with the massive increase in user traffic in their different ways.

The point is that disabling custom gamer pics,backgrounds etc. free's up people to work on more important things & puts less stress on xbox live.