Not able to request call back

Discus and support Not able to request call back in XBoX on Consoles to solve the problem; Anybody else not able to enter phone number into Virtual Chat? When I do I get something went wrong, please try again. It's been a problem for at least... Discussion in 'XBoX on Consoles' started by DanielRostron1, May 10, 2022.

  1. DanielRostron1
    DanielRostron1 Guest

    Not able to request call back


    Anybody else not able to enter phone number into Virtual Chat? When I do I get something went wrong, please try again. It's been a problem for at least 3 months now.

    Webt on my brothers account and worked completely fine.

    :)
     
    DanielRostron1, May 10, 2022
    #1
  2. Georges C. Win User

    Not able to request call back

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Daniel, until this moment the support service via chat is worked normally, try to click where it says 24/7 service, choose a subject and will be directed to the service.
  3. XBF Diego M Win User

    Request call back

    Hi there Ronnie,

    You can request a callback from
    https://support.xbox.com/contact-us    .

    1. Contact us here
    2. Select Billing
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes
    5. Skip step 3 and go to step 4
    6. Select request a callback from support

    I hope this helps!
  4. Smwutches Win User

    request call back

    You can request a call back at http://support.xbox.com/contact-us (bypass the virtual assistant by pressing the more options link, choose a topic, and then you should be
    given more options for contacting support. If that is not one of the options, change your category/topic).
  5. JackBrowne Win User

    Request a call back

    My 7 year old has pre ordered something by a mistake please help me with a refund its £74.99
  6. Jesse E' Win User

    Request Call Back

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    The only solution for this is to wait and try again after a few hours, 24 - 48 hours and try again.
Thema:

Not able to request call back

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