Not able to receive code to enable password reset

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello MossyWossy, you mention that you have tried some procedures to recover the password, have tried the procedure below, in it you will be able to reset a new password but need to have access to the phone or security email to receive the confirmation code.

Reset a forgotten Microsoft account password

https://support.microsoft.com/en-us/account-bil...

you need to read the email and click on the password reset link

and usually the code will be included

contact support after you receive the email with password reset link

if there is any notes on file they will pass it to you

Have you clicked forgotten password, if you do that and enter your email for the account/ if you have a linked email to the account you should then be able to follow the steps and then get a email to reset your password from Microsoft.

You can use this link to also get to the reset page

https://account.live.com/password/reset

Then follow the steps

1. Go to Reset your password and enter your email address.
   
2. Tell us where you'd like us to send a security code (email or phone number).
   
3. Once you receive your security code, you'll be prompted to choose a new password and enter it twice. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols.
   

Hope this helps you.

Hello CrispinCL, My name is David. I am an independent advisor, happy to help you today.

It's important to take quick action to protect your account and regain access to it.
Try resetting your password: Visit the Microsoft sign-in page and select the "Forgot your password?" to start the password reset process. If your account details have been changed, you may need to follow an additional verification process to prove that you are the rightful owner of the account.

I also advise you to Enable Two-Factor Authentication (2F)
Once you've recovered your account, enable two-factor authentication to provide an extra layer of security. This will ensure that even if someone has your password, they won't be able to log in without a verification code sent to your trusted phone or email.

Best regards.

Hello Manharboparai, My name is David. I am an independent advisor, happy to help you today.

I understand that you are having trouble resetting your Microsoft password. Here are some steps you could follow to solve this problem:

Reset your password: Go to the password reset page for your Microsoft account.
https://support.microsoft.com/accou...icrosoft-eff4f067-5042-c1a3-fe72-b04d60556c37
Select an option from the list and click “Reset your password.” Sign in to your Microsoft account, enter the security characters and click “Next.”

Verify your identity: Microsoft must verify your identity before you can proceed with the password reset. Choose how you want to receive a verification code.

Get a verification code: Microsoft will send you a verification code to the email or phone number you selected. Copy or type the code you received and select Next.

Create a new password: Confirm the code to create a new password. Make sure you create a strong password.

Best regards.