Not able to play Fortnite in multiplatform mode with a Child account

Hiya Thierry,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel
free to come back to the Xbox Forums for further assistance.

Happy Gaming!

Hiya Thierry,

Thank you for contacting Forum support.

Please follow these steps then test the game.

Xbox one:

[*]On the console go ahead and login to the Parent account.

1. Go to Settings
2. Click on Account
3. Click on Family Settings
4. Manage family members
5. Select the Child account.
6. Click on Privacy & Online safety
7. Click on Xbox Live privacy
8. Then select View details & customize
9. Select Communication & multiplayer

Once you are under these settings you will see options for the Cross-Play. Make sure that under "You can play with people outside of Xbox Live" you select to Allow. Then of course so that they are able to communicate you would go over to the box labeled
"You can communicate outside of Xbox Live with voice & text" you select Everybody.

Hope this helps.

Because of this issue with cross platform playing on Fortnite in a child’s account, is there a workaround?

Can we use the adult account and sign into Fortnite using the childs details so we can play with the saved game play up to now? That way we can play cross platform on adult’s account?

Thanks in advance

Web translation:

Fortnite

Hello,

I have created child accounts to be able to control them with screening time.
However, the children have played fortnite before the adult account and when they are going to play at the children's account, their skin etc is not there without starting from the beginning.
Is it possible to do so at the same level in the game even in the child accounts?

Response:

Hi there,

I'm afraid progression can't be transferred from and to other accounts, but something that might work is to unlink the fortnite account from your Xbox Live Account and connect it to one of the Child accounts, that should (if I understand correctly)
work and result in one of the child accounts have some of the progress. Which should be possible via the fortnite website:
https://www.epicgames.com/fortnite/

Just to be sure, this is my assumption and I couldn't find any official support page at this moment regarding this topic.

So be sure to investigate first before attempting this process

If his account is setup as a child account they are not able to enable Cross Platform Play for Fortnite. This is a limitation that Microsoft has said they are looking at and trying to correct.

My kids are in the same boat and can only play with other Xbox players unless they are on the Switch or PC.