Not able to get achievements on my minecraft account?

thank you for replying, im sending my issue to the minecraft website. will the solution be sent to me through email? or will i have to check back another time?

Hello TheDarkOrange, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're experiencing this unexpected situation while trying to earn achievements on Minecraft for Nintendo Switch edition. In situations like this, the recommended action is to reach out to the dedicated game support. You can do it by visiting the next link:

https://help.minecraft.net/hc/en-us/requests/new

In case you need to know when it's necessary to reach Microsoft support or the dedicated game support, please visit this article:

https://answers.microsoft.com/en-us/xbox/forum/...

Hello there
You should be able to receive an email from them as soon as they're able to reply.

Try checking your inbox from time to time, and the spam folder too.

If you wish to play Minecraft on a different device than which you have a copy you will need to purchase the game on the new device, as it is not a PlayAnywhere title.

You will however be able to get the achievements for each of the copies linked to your Microsoft account.

My main account for Minecraft was locked. I was level 260 on hypixel, 420 stars 13.5 fkdr on bedwars. Not to mention it was my first ever Minecraft account. I really hope to be able to get it back.