Not able to find which email an alternative account is under

Discus and support Not able to find which email an alternative account is under in XBoX Accessibility to solve the problem; So basically i have a secondary account to play minecraft cross-platform with and i cant seem to find which email i used for it and i have tried both... Discussion in 'XBoX Accessibility' started by MessiStru, Feb 13, 2022.

  1. MessiStru
    MessiStru Guest

    Not able to find which email an alternative account is under


    So basically i have a secondary account to play minecraft cross-platform with and i cant seem to find which email i used for it and i have tried both of my emails and neither of them seem to work? can anyone help me with this?

    :)
     
    MessiStru, Feb 13, 2022
    #1
  2. Ricardo Lechuga Win User

    Not able to find which email an alternative account is under

    Hi MessiStru! My name is Ricardo an independent advisor ready to help you with this situation!

    You can find a forgotten Microsoft account email address by using your Xbox console or several alternative methods. Note that the methods for finding adult and child accounts differ, so go to the section below that matches the type of account you need to find.

    https://support.xbox.com/en-US/help/account-pro...

    ****Microsoft/Xbox Support can’t provide this information, even if you know your gamertag.
  3. Wicked_503 Win User

    Not able to find which email an alternative account is under

    Hey MessiStru,

    I'm taking it as you have followed these steps Here & Here

    Try this: Open Minecraft, Go to Settings, Profile, Manage Account, it will now redirect you to Xbox Console Companion, once here log out, and press log in, the account recently used may be listed here!

    If that didn't work: If you have any other details linked to your account, such as a gamertag, any phone numbers, emails, cards, Microsoft support may be able to help your forgotten account,

    Please try contacting them via this link Support

    Thanks,
  4. Lucas Lauer Win User

    Forced to create another xbox account on an email that already has one, and now i can't log in to xbox app.

    If there is still a phone or alternate email address to the old account (which the hacker probably just changed the email address, and not deleted it), then you might be able to recover it. But if the hacker already changed the alternate email address or phone from the hacked account, than nothing can be done.
  5. CrashingPanda Win User

    Need account help

    I managed to find the email listed under security info as an alternate email and delete it, aswell as change my security question and password again just to be safe.
  6. TheStudMan88 Win User

    Migrating Xbox live account

    Hello,

    I am an Xbox Ambassador, have you added security information to the account you want to move it to (alternate email, alternate phone number) and verified the email you want to use the Gamertage under?
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Not able to find which email an alternative account is under

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