Not able to download live profile to new Xbox 360A

Discus and support Not able to download live profile to new Xbox 360A in XBoX on Consoles to solve the problem; Hi, I've added a new xbox subscription to a Microsoft account i've previously created on my PC. I can't download the new profile on either my new... Discussion in 'XBoX on Consoles' started by Rayboss15, Dec 25, 2015.

  1. Rayboss15
    Rayboss15 Guest

    Not able to download live profile to new Xbox 360A


    Hi,

    I've added a new xbox subscription to a Microsoft account i've previously created on my PC. I can't download the new profile on either my new xbox 360 or an older 360 I also have access to. The error I see is.

    801540A9 Xbox profiles can't be downloaded right now.

    The new profile has never existed on either console so I wouldn't expect to see any caching issues. But to be sure I have cleared the storage cache on both systems.

    Not sure what to try next.

    Any advice would be appreciated.

    thanks

    phil

    :)
     
    Rayboss15, Dec 25, 2015
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Not able to download profile or connect to Xbox live

    When you signed in the xbox live service you accepted the service rules and the terms of use where is clearly stated:

    IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR
    IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE XBOX.COM WEB SITE, WITH THE DELAY OR INABILITY TO USE THE XBOX.COM WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND
    RELATED GRAPHICS OBTAINED THROUGH THE XBOX.COM WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE XBOX.COM WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF
    THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE XBOX.COM
    WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE XBOX.COM WEB SITE.

    For more info:

    www.xbox.com/.../XboxComTOU
     
    M3tal Daz3, Dec 25, 2015
    #2
  3. LEDGENDARYDRAKE
    LEDGENDARYDRAKE Guest
    Not able to download profile or connect to Xbox live

    So I call Xbox customer service today to inquire about a refund of live time due to the issues on June 14 and 15. I get told there is no refunds being made because was only a couple of days had it been longer they would have..... I am an ambassador for
    Activision and had a special tournament just for us ambassadors with prizes but Xbox live cost me the opportunity to play in it because of this issue. I believe it's B's we have to pay for the service but when they mess up they can't even issue one month
    Live tokens or even give you back the days missed. Please stand with me against this bs and show Xbox we care about being ripped off
     
    LEDGENDARYDRAKE, Dec 25, 2015
    #3
  4. BenjaminAnderson_100 Win User

    Xbox Live account password

    Good news, I was able to download my profile. However, the saved games from my old profile did not transfer as the post supposed. I am not able to copy or move files from the old games. Does anyone know what I can do to get the games from the Unknown Profile to appear on my downloaded profile? Both have been connected to Xbox Live.
  5. nevillefarrell Win User

    Sorry, Xbox Live signup isn't available right now. Try again later.

    Hi,

    So you have created his account online thats great. All you need do now is download the profile to your console. Now the profile you are currently trying to upgrade to Live would need a new email if you were to connect it but you've already created a new
    child account on Xbox.com so Go to download profile if its an xbox 360 or if it is Xbox One go to Add new and put in his email and pasword and the profile will download to the console.

    Now this new one from the website will be new and seperate from the one on the console and you will not be able to merge them. But after you download the website on you'll have a safe Child account managed by and adult for your son and thats really important
    for a child when on xbox live.

    Hope this helped :)
  6. DrGreenThumb NZ Win User

    gta 5 achievements

    ^ you can always boost like a loser with all the no skilled noobs at 360A.....

    That site is crap and full of dropkicks
  7. WPAK Win User

    Can't pair my son's 360 profile to the Xbox Live account I created online.

    Hi there,

    does your son already have an 'offline' account on the console? Or is it a completely new xbox live account for your son, which you want to 'place' on the console?

    If it is the second situation please follow the steps on this link:
    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

    If it is the 1st then you won't be able to merge that new xbox live account and that offline account, the only thing you can do is to 'promote' that offline account to an xbox live account via the steps here (it requires a new MS account):

    support.xbox.com/.../offline-profile-to-gamertag
  8. HyruleBalverine Win User

    Deleted Profile

    If the profile that you deleted from your console is the one that you are posting from, you can indeed get it back. However, you will need to connect to Xbox LIVE long enough to download it. The only other option would be to download your profile to another
    console and then transfer it with a USB drive. As for the game save, you can copy it or move it using another profile, making it owned by that profile. But, while you'll be able to afcess it with the new profile, you will not be able to earn achievements with
    that save file any longer if you make a new profile the owner.
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Not able to download live profile to new Xbox 360A

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