NOT ABLE TO CREATE SERVICE REPAIR TICKET In Microsoft Account!!

Discus and support NOT ABLE TO CREATE SERVICE REPAIR TICKET In Microsoft Account!! in XBoX on Consoles to solve the problem; Hello all, I just had to send my Series X back to have it serviced. Issues were, didn't load games, dropped internet, randomly shut off, and a few... Discussion in 'XBoX on Consoles' started by Kniighter, Mar 17, 2021.

  1. Kniighter
    Kniighter Guest

    NOT ABLE TO CREATE SERVICE REPAIR TICKET In Microsoft Account!!


    Hello all,

    I just had to send my Series X back to have it serviced. Issues were, didn't load games, dropped internet, randomly shut off, and a few others. It was a mess. I got it back "repaired" and the top of the Chassis was damaged and scratches all over it and its still having the same issues.

    Problem is i cannot create another service ticket for the console. When i go to my Microsoft account and start a service ticket, the only drop down option I have is "accessory". There is no option to select devise or console. Anyone else having this issue?

    :)
     
    Kniighter, Mar 17, 2021
    #1
  2. Wishcatcher Win User

    Unable to create service ticket

  3. Bpenafiel Win User

    Xbox One turns on, then immediately turns off.

    Moving the console to a different room, and using a different tv, and HDMI cord did not work. Lastly, I was unable to create a ticket under Device Service and Repair, because my Xbox is no longer covered
    under Xbox Standard Limited warranty for repairs and service based on the expiration date. This model has been discontinued, out of warranty support and service for such models is no longer available.
  4. HomegrownSilky Win User

    Drive wont read games

    Technically, no you are not. The Terms Of Service that you agreed to when creating your account says that Microsoft is the ONLY one authorized to make repairs to your console.
  5. Smwutches Win User

    Is there anyway to get unbanned from whats explained inside.

    Sorry, but self-repair is a violation of the terms of service you agreed to when you created your account. So Microsoft can ban you for that. There's no way to have your console unbanned.
  6. SA1NT 0F LI3S Win User

    XBOX ONE X - Buzzing

Thema:

NOT ABLE TO CREATE SERVICE REPAIR TICKET In Microsoft Account!!

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