Not able to create another account with my cell phone number !!

Discus and support Not able to create another account with my cell phone number !! in XBoX Accessibility to solve the problem; Hi, I can't use my cell phone number or my husband's to create an new email adress for my kids. Thanks 8fedb4f2-5e17-4483-9033-80b7bcf49b0c Discussion in 'XBoX Accessibility' started by MamzelleMel, Jul 13, 2018.

  1. MamzelleMel
    MamzelleMel Guest

    Not able to create another account with my cell phone number !!


    Hi,

    I can't use my cell phone number or my husband's to create an new email adress for my kids.

    Thanks

    :)
     
    MamzelleMel, Jul 13, 2018
    #1
  2. TimMuir
    TimMuir Guest
    Phone Number Change

    How do I change the cell phone number associated with my account? The number to where texts go is no longer my number and I want to update it.
     
    TimMuir, Jul 13, 2018
    #2
  3. Sheelllyyy
    Sheelllyyy Guest
    Can’t message on Xbox

    it keeps saying messaging isn’t working for my account but I just verified my cell phone number.
     
    Sheelllyyy, Jul 13, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Not able to create another account with my cell phone number !!

    You may receive the error "Microsoft account already exists. Enter another email or phone, or get a new Outlook email." You will see this message if the email or phone number you are trying to add is already tied to another Microsoft account. You will
    need to use an alternate phone number, an alternate email or create a new one
     
    M3tal Daz3, Jul 13, 2018
    #4
  5. M3tal Daz3 Win User

    Not able to create another account with my cell phone number !!

    You may receive the error "Microsoft account already exists. Enter another email or phone, or get a new Outlook email." You will see this message if the email or phone number you are trying to add is already tied to another Microsoft account. You will
    need to use an alternate phone number, an alternate email or create a new one
  6. Georges C. Win User

    Unable to play Minecraft after I added phone number to my new Microsoft account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Juha, The Minecraft license is attached to the account that was purchased, if it was the account you created with the phone number, you'll have to play and log in through it.

    The fact that you create another account, and attach esthed the phone number to the account, does not transfer to the game, nor does it merge accounts.
  7. SammyVS Win User

    Can’t log into Microsoft account “too many repeated authentication attempts” after first attempt with correct account info

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    I saw a similar issue once related to this error message. The person used her phone number to create multiple accounts.

    Would you be able to use another phone number to log into the account?
  8. Orion5105 Win User

    Locked out of account.

    It's a personal account. I lost my cell phone in November of last year and opted not to buy a new one because I have a work cell phone with the job I have now. To save costs, I let my old number go. We'll my old cell phone had my authenticator and my Gmail account as well as my Microsoft account was tied to both. The account I don't have access to is *****@gmail.com which is what I have my Microsoft ultimate subscription tied to. My old cell number is 6********. My new Gmail account is ********@gmail.com and cell phone is 6********. My dob is ******. My name and address is ****** . I can provide my drivers license, credit card, gamertag, as well as Xbox serial number, screens hots, etc. I'm a it engineer that is a Microsoft partner.

    EDIT: Removed personally identifiable information (PII) from post.
  9. XBF Leslie D Win User

    What if you don't have a phone number?

    Hi there,

    By any chance do you have a family member's cell phone number that you could use to verify your account? That is the only way available to verify the account to be able to get the messages to work.

    Let us know if you're able too.
Thema:

Not able to create another account with my cell phone number !!

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