Not a question, but a complaint

JoshuaJoseph2 · May 2, 2019

I've been using XBL since like 2007 or something along those lines. I had a gamertag[Mod removed] under an email(example123) that I used to use. Somewhere along the line I made a new email(new-email) because that email was from like 7th
grade and really embarrassing. In 2013 I let my sister use that email to sign up for her own XBL account[Mod removed]. It was for a month trial and it was a trial account. Since that I had be using that same email address(new-email) for logging
into my PC among other things microsoft related.

I never realized having a kid sister use your email would lead to so many problems down the road. I have contacted Microsoft a handful of times about having this issue fixed: Taking my actual gamertag[Mod removed] and having it under my current
email(new-email). It's apparently impossible unless I delete the microsoft account(new-email) I actually use, waiting 30 days, and then doing some other stuff I didn't bother to listen to. 30 DAYS?!?! WHY IS THERE NO DELETE BUTTON FOR A MICROSOFT GAMER TAG?
Even FACEBOOK allows you to delete your data after you send them a letter, but not Microsoft? The ONLY way for a GT to be unbound is to request a deletion of an entire account and working magic after 30 days.

That is [Mod removed- profanity]and completely unacceptable. I'm not asking for a mountain to be moved. I can't be the only one who has ever wanted a XBL account deleted. Please, Microsoft, allow me to switch emails or SOMETHING. This is
2019. Do better.

:)

Shadowskill08

You can change your Xbox Profile email, I have done it myself using the Change Email Signin solutions
page.

JoshuaJoseph2

So, if I'm understanding your issue, you want to use your old email with your current gamertag, they've given you a solution that will work, it just won't work fast enough for you.

Is that the gist of it?

Won't work quick enough, and I have other things on this account already that I don't want to lose.

KhaoticSamuraii

Hi, click their gamertag and go to "file complaint"

Grudge Mode

If theirs credit in the email it wont change email unless u add a secondary email to profile then make it your primary and delete your old email that dhould eork but gamertag can only be change once for free there after u need to pay 9.99

Cerebral Paul

So, if I'm understanding your issue, you want to use your old email with your current gamertag, they've given you a solution that will work, it just won't work fast enough for you.

Is that the gist of it?

Not a question, but a complaint