None of my xboxones are working. They turn on load up then black screen.. The home box will...

Discus and support None of my xboxones are working. They turn on load up then black screen.. The home box will... in XBoX on Consoles to solve the problem; None of my xbox ones are working. They turn on, boot up and then black screen. Home menu will pop up but cant navigate through it... Discussion in 'XBoX on Consoles' started by IPSYCHO1I, Feb 7, 2019.

  1. IPSYCHO1I
    IPSYCHO1I Guest

    None of my xboxones are working. They turn on load up then black screen.. The home box will...


    None of my xbox ones are working. They turn on, boot up and then black screen. Home menu will pop up but cant navigate through it

    :)
     
    IPSYCHO1I, Feb 7, 2019
    #1
  2. XBF Brad A Win User

    None of my xboxones are working. They turn on load up then black screen.. The home box will pop up bit cant navigate it

    Hello All,



    Sorry for any issues you are having due to the Service alert. Looks like the service alert has been resolved.
    Please power cycle your console and
    see if it is back to normal when it comes up.



    Thanks,

    Brad
  3. Nixelplex Win User

    None of my xboxones are working. They turn on load up then black screen.. The home box will pop up bit cant navigate it

    This is and issue that is on the services side of things. Microsoft sent out a tweet that they are aware of the situation and are working on a Fix.

    You can go to Xbox Live status to view the status of the Xbox live services.

    It sounds like they are close to a fix. Hopefully you will be back gaming soon.
  4. Mannishpatil Win User

    None of my xboxones are working. They turn on load up then black screen.. The home box will pop up bit cant navigate it

    Xbox support mentioned that they are aware of reports of Xbox One console startup, title update and sign-in errors. Our teams have identified the cause for our earlier issues and are continuing to address these now.
  5. Calidude18 Win User

    MY XBONE JUST DIED!!!!!!!

    I had the same issue today, came home from work started up my Xbone, and none of my apps would load. Netflix, TV, settings and games would not load. Did a power reset, at first had no effect. The system then reset twice to the green start up screen. The
    box went to a black screen then finally loaded. It's been about an hour, and all is well. From first glance it seems that it is a software issue. But not for sure. Wanted to tell my story and confirm the op's issue.
  6. KALEEF Win User

    Games not working.

    Similar keeps happening to me, rather black screen or it starts to load game and loads the games loading screen but just stays there, i don't use my xboxone for days or weeks as i use my ps4 and when i turn it on to game this happens. I have to fully turn
    it off then back on again to get it working.
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