None of my xbox one game discs show up on my xbox one.

hi im mel and i am an independent advisor. Try the following solutions if none of your discs will play, or if you insert a disc and your console doesn’t recognise it. If your console tells you to insert a disc when a disc is already inserted, that means it doesn't recognise your disc. In these scenarios, there are two possible issues:

The settings for Sleep mode can render a small number of consoles unable to read discs.

The console's disc drive needs servicing.

Solution 1: If you use Sleep mode, change to Shut-down (energy saving) mode and power cycle the console

Press the Xbox button  on your controller to open the guide.

Select Profile & system > Settings > General > Power options.

Select Shut-down (energy saving) mode.

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it.

Try your disc again. Wait a few seconds to see if the console recognises it. If the console can now read the disc, you can revert to Sleep mode.

Follow the above steps if the problem happens again.

Solution 2: Request a repair

If the previous solution didn't fix the issue, your console will need a repair. Go to Device Services to submit a service request:

Order history

For more info, see:

Getting your Xbox device serviced

it's not showing up. i just see 360 games. does my profile have something to do with it ? my profile just shows 360 gaming. none of my xbox one games show on my profile.

Still can't see my all achievements on Xbox one or the Xbox app for Android or Xbox.com. The only achievements I can see are recently played games, but none of my old 360 or One games show up on the list. . I can view my achievements fine on the true achievements
app for Xbox one. I have to boot up an old game for the achievements of that game to show back up. I can view my Xbox 360 achievements on the 360 emulator also.

My Xbox One smart glass app shows none of my activity or achievements. Also most of my friends don't show up in the activity feed.

Yes there are purchases. Individual episodes of shows like South Park, Twilight Zone, Is It Real, Monster Quest etc... None show up in my Collection on the One. I went into settings, and over to Remove Accounts. I removed my gamertag, rebooted the One, re-added
my profile and I'm not back able to log onto my Xbox One. When I go to Xbox Video, none of my previously purchased shows appear in my collection.