None of my purcheses have gotten reward credit

Discus and support None of my purcheses have gotten reward credit in XBoX Rewards & Social to solve the problem; On my account I have made many purchases over the last few months and non have turned into credit on my account. doesnt even show up on the statment... Discussion in 'XBoX Rewards & Social' started by LAINGx15, Jan 12, 2017.

  1. LAINGx15
    LAINGx15 Guest

    None of my purcheses have gotten reward credit


    On my account I have made many purchases over the last few months and non have turned into credit on my account. doesnt even show up on the statment balance.

    :)
     
    LAINGx15, Jan 12, 2017
    #1
  2. JoeCamNet
    JoeCamNet Guest
    Missing credits from the past month

    Hopefully somebody can help here (twitter directed me to post here) but I've gotten none of my credits for my april purchases nor have I gotten any of my credits from the VIP gems I've spent.

    On May 5th I redeemed VIP gems to get 25,000 reward credits. Nothing has been deposited and nothing is pending. I've also never gotten my 10% rebate in credits back for my April spending. I was going to go back and add up my April spending to see what kind
    of rebate I should have gotten back, but I'm only 10 days back in the month and up to $200, so I know I'm missing a LOT of credits for the month of April.

    How can I get my credits, both earned and redeemed via gems?
     
    JoeCamNet, Jan 12, 2017
    #2
  3. gregry2giant
    gregry2giant Guest
    Rewards credits

    I was wondering if I can get some help I pre ordered forza 7 before it came out an haven't gotten my rewards credits I also have pre ordered other games an haven't gotten any rewards credits I was wondering if anyone has any suggestions what I should do
     
    gregry2giant, Jan 12, 2017
    #3
  4. Smwutches
    Smwutches Guest

    None of my purcheses have gotten reward credit

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
     
    Smwutches, Jan 12, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello LAINGx15,

    We see that you were awarded payback for your purchase in September. However, since we only award on every $10 increment, your purchase in November was not awarded, and that amount was reserved to complete a $10 increment in a following month. Since you
    have made no purchases after September besides this one purchase in November, you have not been awarded payback.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    None of my purcheses have gotten reward credit

    Hello LAINGx15,

    We see that you were awarded payback for your purchase in September. However, since we only award on every $10 increment, your purchase in November was not awarded, and that amount was reserved to complete a $10 increment in a following month. Since you
    have made no purchases after September besides this one purchase in November, you have not been awarded payback.
  7. Smwutches Win User

    None of my purcheses have gotten reward credit

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  8. Gixxer17 Win User

    My 250 points i did not receive them after answering the survey

    Haven't gotten the credits for this either and i'm not getting reward credits for purchases i made in december with my MyVIP 1 star rank.
  9. StarKiller11237 Win User

    Have not gotten my rewards

    they haven't awarded anything because they are rebuilding it. once its august 7th they will reward everything
  10. II M0Z II Win User

    Have not gotten my rewards

    Hi it can take a while for rewards to be received for example I received my points 6 after completing the first punch card, I am certain they will arrive in time.
Thema:

None of my purcheses have gotten reward credit

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