None of my headsets work

Discus and support None of my headsets work in XBoX on Consoles to solve the problem; Okay, chaps - here goes. I bought the Turtle Beach Recon 30X's in January. Upon plugging them in - nothing worked. No sound. No mic. On either... Discussion in 'XBoX on Consoles' started by LightningBawse, Mar 17, 2018.

  1. LightningBawse
    LightningBawse Guest

    None of my headsets work


    Okay, chaps - here goes.

    I bought the Turtle Beach Recon 30X's in January. Upon plugging them in - nothing worked. No sound. No mic. On either controller. So I followed the TB troubleshooting steps on their website and still, nothing worked. A part of this was trying the headset
    on different devices - which worked on my PS4 and my iPhone. (In fact, they are now my primary headset on the PS4.)

    One night, a few weeks ago, I tried them again on a different Xbox One account, and they worked intermittently to 90% of the time. It was odd, the controller was running on batteries, but the headphones would only work if I had the controller hard-wired
    into the Xbox.

    I am wanting to say it's an account thing, but even after going through all of the settings, it appears that I'm set up properly. Now, I can't get ANY headsets to work when plugged into the controllers.

    Any advice?

    :)
     
    LightningBawse, Mar 17, 2018
    #1
  2. Chico de Boxer
    Chico de Boxer Guest
    Xbox One Stereo Headset Mic Stopped Working After Newest Update

    Hi mr beep

    I tested the headset on my phone and the mic works. The only possibility what I can think of is that it is a software flaw. None of my other stereo headsets work now on the Xbox
     
    Chico de Boxer, Mar 17, 2018
    #2
  3. M_Zaid
    M_Zaid Guest
    Both of my Xbox Wired Headsets are not working?

    I can seem to work both of my Xbox Headsets? I have 5 Wireless controllers and I have tried both headsets on all of them and none of them will work! I think there is something do to with the Xbox's Connection, am I correct?
     
    M_Zaid, Mar 17, 2018
    #3
  4. XBF Crystal P Win User

    None of the CTIA headsets work

  5. Kyle g410 Win User

    X12 turtle beach headset problem

    None of this worked, Maybe it's the headset?
  6. Chico de Boxer Win User

    Xbox One Stereo Headset Mic Stopped Working After Newest Update

    Hi mr beep

    I tested the headset on my phone and the mic works. The only possibility what I can think of is that it is a software flaw. None of my other stereo headsets work now on the Xbox
  7. JaredPeltier Win User

    headset

    The headset is brand new. I have trued 4 controllers none of them work. The headset works on my laptop. The microphone with the criss through shows whether or not i have a headset plugged into a controller. Headsets have worked in the past on these controllers.
    Believe it to be a microsoft issue. Many people complaining about the same issue online.
  8. Belen T.C. Win User

    None of my headsets work for game chat anymore

    Hello Jarod,

    I'm sorry to hear that you are still having trouble with game chat. I understand that you have followed all the steps and checked everything, but the issue persists. I believe you have also tried Reset your Xbox Console keep games and apps. In this case, we highly suggest contacting Xbox Live Support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their engineering team for further investigation.

    You can reach them on this link: Contact us | Xbox Support. Click on "Contact Us" to chat with Live Support or request a callback.

    Thank you so much for your cooperation and patience in working this with me. I wish you all the best!

    Happy gaming!

    Sincerely,



    Microsoft Community Moderator
Thema:

None of my headsets work

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