Non existing email connected to Epic Games account

Hi David,

Thank you for the assistance and the time, but I just tried to send out the completed support request at their "Contact Us" site and I got the same error message as the one on the email change request. It's titled, "Your request is not submitted", and is followed with "We can't deliver messages to the email address -yahoo.com you entered. Please check your entry for typos or enter an alternative email address and try again". I think that this is just because that email doesn't exist and that they're trying to contact me through it.

I realize that could try and create that email with the same address so that I did have access to it, but I don't really want an extra email to worry about. But if it comes down to that, I will gladly.

Please help and thank you for trying!

Hello Alexandria_909, My name is David. I am an independent advisor, happy to help you today.

If you're unable to access the email associated with your Epic Games account and are facing difficulties changing it, you'll need to reach out to Epic Games Support for assistance. They will be able to guide you through the process of updating your email address. Here's what you can do:

1. Go to the Epic Games Support page (https://www.epicgames.com/help/en-US/) and navigate to the "Contact Us" section.

2. Choose the platform you're playing on (Xbox) and select the specific issue category that best matches your situation.

3. Once you've selected the relevant options, you should see contact options such as live chat or email support. Choose the method that suits you best and provide them with all the necessary details regarding your account and the issue you're facing.

4. Explain to Epic Games Support that you no longer have access to the email address associated with your account and would like to update it to a new one. They will guide you through the necessary steps and may ask you to provide additional verification information to confirm your ownership of the account.

It's important to note that the process may take some time, as they will need to verify your identity and ensure the security of your account. Be patient and provide any requested information promptly to expedite the resolution.

Remember to keep any receipts or proof of purchases related to your account as they may be helpful during the verification process.

Epic Games Support should be able to assist you further and help you regain access to your Epic Games account with a new email address.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
Best regards.

How could I see the email that is connected to the account ?

Yes, you could try to create this email that has been linked to to see if you can recover your account, after recovering your account then you could try to change the epic games email account, for this you may have to contact epic games support.

I'm glad it worked, If the reply was helpful, please don't forget to upvote or accept as an answer, thank you.