No XBOX Live Reward deposits or 18 months

Discus and support No XBOX Live Reward deposits or 18 months in XBoX Rewards & Social to solve the problem; Hi - I've not received a reward deposit in about 18 months. I am asked continuously to update my account details, which I have done and I have even... Discussion in 'XBoX Rewards & Social' started by WeeJim-AAF80A3D-CC34-4596-8538-4EA8477DACC4, Nov 1, 2016.

  1. No XBOX Live Reward deposits or 18 months


    Hi - I've not received a reward deposit in about 18 months. I am asked continuously to update my account details, which I have done and I have even spent ages on the phone to MS Billing to make sure that my billing and account settings are correct and in-sync
    (which they are)... Funny that the account settings are set-up well enough that all my subscription fees are charged, without delay!

    Despite continuously chasing for a resolution (on this forum, via Twitter and via the support team), my issue persists - I have nearly 200k reward points that I want to redeem.

    I feel that I've been patient enough in giving the rewards team time (18 months!) to address this - I now have no confidence that they are actually doing anything to help me.

    Does anyone know how I can escalate this issue within XBOX/Microsoft?

    :)
     
    WeeJim-AAF80A3D-CC34-4596-8538-4EA8477DACC4, Nov 1, 2016
    #1
  2. STILL WAITING FOR MY REWARDS

    Have you gone to the Xbox live rewards section on Xbox.com and requested an early deposit??

    Normal rewards deposits are by the 15th or end of each month if you have 5,000 credits and over
     
    NuclearDangerXD, Nov 1, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Xbox live rewards

    For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. There was no deposit scheduled for the 14th. The first deposit for this month took place on the 12th. If you requested a deposit on or after the 9th, the
    credits would be scheduled for the end of the month deposit.
     
    Smwutches, Nov 1, 2016
    #3
  4. Windows10XboxOne Win User

    Was the 300msp triple-play issued to anyone already?

    It should be in your account by the 15th of this month.



    (Xbox Live Rewards FAQ)

    How long does it take for Pending Points to be deposited into my Xbox LIVE account?

    A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards
    Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
  5. Farscape247 Win User

    Rewards

    the reward credits will show on your xbox live rewards section in a few days, that is if you have signed up the the rewards program, they normally convert and deposit into your live account twice per month, but to get a deposit you need to have at least
    5000 reward points.
  6. NuclearDangerXD Win User

    STILL WAITING FOR MY REWARDS

    Have you gone to the Xbox live rewards section on Xbox.com and requested an early deposit??

    Normal rewards deposits are by the 15th or end of each month if you have 5,000 credits and over
  7. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
  8. XBLRewards8 Win User

    Request for Deposit has not posted

    Hello DopeMelXL,

    Since we only deposit around the middle and end of the month, since you requested your deposit on the first this month, it will be a part of the mid-month deposit. Regarding the last deposit, from the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.



    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

Thema:

No XBOX Live Reward deposits or 18 months

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