No Update possible - Boot only into recovery

My Xbox One (first edition) has a big problem.

It won't start into the dashboard anymore. I tried to factory reset and update via OSU1 but with no luck.

- when i start it i get an E106 Error

- choosing full wipe

- - reboot with grey screen "Console being prepared - do not power off" (like 10seconds more or less)

- - another reboot (without any beep) into recovery with E106 Error

- choosing offline-update from usb-stick with OSU1 on it

- - progress bar gets to 1 or 2% and then "problem" with E101 Error

(I tried the OSU1-Update on two different usb-sticks and on all usb-ports.)

I'm in the Preview Program and my version is:

16299.3036.amd64fre.rs3_release_xbox_dev_170.171020-1745

Do i have to wait for a newer OSU1 File or is there any other solution for that? Or is the box totaled?

The box is already out of guarantee because it's like 3 years old.

Thank you for any help

:)

 

Whats the problem with my xbox one?

Hi,

In this case lets go ahead and try to boot your console into recovery mode. Please be sure that the console is turned off before you begin. To boot an Xbox One into 'Recovery Mode' press the Xbox Power button + Disc Eject button + Sync/Bind button on the
console all at the same time for about 10-15sec.

You'll be given the option to completely reset the console or you can do a USB Offline System update Restore Factory Defaults. Please completely reset the console if possible.

Let us know if you're able to boot to the home screen.

 

Something Went Wrong

Hi,

In this case lets go ahead and try to boot your console into recovery mode. Please be sure that the console is turned off before you begin. To boot an Xbox One into 'Recovery Mode' press the Xbox Power button + Disc Eject button + Sync/Bind button on the
console all at the same time for about 10-15sec.

You'll be given the option to completely reset the console or you can do a USB Offline System update Restore Factory Defaults.

 

Trying to get someone in the support-chat but the system always says i should call by telephone (i'm at work right now)

 

Hi

Unfortunately I can't help with your problem, However as you are in the Insider Program (formerly preview) it is not possible to use the OSU1 file to carry out a console update for better assistance with your problem I think you should also post this in
the insider forums using the link below.

https://forums.xbox.com/en-US/browse?category=Xbox%20One%20Preview&forumId=6937b0de-f1dc-422c-a331-b...