No Token Received for Groove Music

Discus and support No Token Received for Groove Music in XBoX Sales and Promo to solve the problem; I signed up for a 7 day free trial of Groove Music during a promotion where they added 3 months additional for free in the form of an email or token.... Discussion in 'XBoX Sales and Promo' started by GroovySunflower, Jan 1, 2017.

  1. GroovySunflower
    GroovySunflower Guest

    No Token Received for Groove Music


    I signed up for a 7 day free trial of Groove Music during a promotion where they added 3 months additional for free in the form of an email or token. This was back on November 30th and a few days ago I contacted support. I was told to wait until after the
    30th - well I still haven't received it. Keep being forward to this forum. Any help would be nice!

    :)
     
    GroovySunflower, Jan 1, 2017
    #1
  2. bhaskar
    bhaskar Guest
    Groove Music not got 3 month free code

    New to Groove Music?

    Try 4 months of free music on us

    During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber via email or Xbox message center.

    I signed up to the trail but didn't get the token for 3 months of Groove Music Pass within the 30 days
     
    bhaskar, Jan 1, 2017
    #2
  3. CracklyCashew11
    CracklyCashew11 Guest
    CracklyCashew11, Jan 1, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    No Token Received for Groove Music

    Hey GroovySunflower! I will pass this info along to the right teams to look into this. As soon as i get an update, i will pass it along. Thanks!
     
    Mister Cizl, Jan 2, 2017
    #4
  5. Steph_Corner Win User

    What's up with the 3 month Groove pass?

    Hi SE7ENTH GU3ST , the groove promotion only were for new membership the link will help you if you were a new member just follow the link https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove Prior Zune, Xbox or Groove Music Pass trial
    customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber via
    email or Xbox message center. Upon completion of the promotional period, membership will be automatically billed as specified at signup unless cancelled. Limit 1 token per customer, single use only. Token must be used by August 15, 2017
  6. Mister Cizl Win User

    No Token Received for Groove Music

    Hey GroovySunflower! I will pass this info along to the right teams to look into this. As soon as i get an update, i will pass it along. Thanks!
  7. Steph_Corner Win User

    I have not yet received my Groove Music 3 month free token

    The music groove promotion was only available for first time user here is a link to check to see if it is the same promotion that you had.

    *Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
    trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
    via email or Xbox message center
    https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove
  8. Smwutches Win User

    Groove token

    Groove is a music service from Microsoft (http://music.microsoft.com) A groove token would basically be a prepaid code for the service. You would purchase one from a retailer.
  9. Steph_Corner Win User

    Still no 3 month Groove token?

    The music groove promotion was only avaliable for first time user here is a link to check to see if it is the same promotion that you had. Sometime you just have to read the fine print to see what youre signing up for :)

    https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

    *Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
    trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
    via email or Xbox message center
Thema:

No Token Received for Groove Music

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