No Support from either Microsoft and Bethesda.

Discus and support No Support from either Microsoft and Bethesda. in XBoX Games and Apps to solve the problem; So here is the deal. 1.800.4my.xbox no longer works. I have sudmitted several tickets to both sides MS and Bethesda. No one has responded and I can't... Discussion in 'XBoX Games and Apps' started by THEDAWG1, Dec 16, 2018.

  1. THEDAWG1
    THEDAWG1 Guest

    No Support from either Microsoft and Bethesda.


    So here is the deal. 1.800.4my.xbox no longer works. I have sudmitted several tickets to both sides MS and Bethesda. No one has responded and I can't call either company. So has MS and Bethesda become uncaring or just plain thieves. I plan and writing
    a public posting and including time date stamp of each issue. I will also be adding in that there is no way to get customer support from either side. I got one phone call from cinmax and was told ( we don't provide customer support over the phone ). Well they
    don't provide support over the net either. So now I been with XBL since 2007 or later. So I know how to reach MS. Tho, none of their options working either. So MS and Bethesda I will seek a refund and I will discontinue both your services. So disappointed
    in our two major companies have become. Ty and have a better day than I.

    :)
     
    THEDAWG1, Dec 16, 2018
    #1
  2. HAZMAT RADIO Win User

    No Support from either Microsoft and Bethesda.

    If you have a problem with the console, that's Xbox Support.

    If you have a problem with a game, contact the game Developer.
  3. brandiesel1 Win User

    No Support from either Microsoft and Bethesda.

    You can live chat with them which is almost as good as talking to them, but it is strange that they've closed down the phone lines.

    Support
  4. XBF Brad A Win User

    No Support from either Microsoft and Bethesda.

    Hello There,

    There is a way to contact Xbox support. The number you posted yes is no longer working, but it also tells how to contact us by going online. Also for refunds you have to fill out a

    refund request form.


    Here is a specific way to get with a support agent from Xbox, they have changed quite a few things, sorry for any inconvenience.

    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select see more options then subscription changes
    • Step 3-----select show contact options
    • Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team
  5. derobins Win User

    GRA: Achievement Issues (MS please fix/update)

    I am extremely disappointed that this problem has existed for more than a day with no official response from either Microsoft or Bethesda. The shoddy workmanship of some companies truly boggles the mind.
  6. JosephEX1 Win User

    Fallout Shelter Redeem Screen not Loading

    I am having the same issue.

    Tried all the suggested fixes no luck. Bethesda support couldn't help either.
Thema:

No Support from either Microsoft and Bethesda.

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