No Support for this Xbox Insider

Discus and support No Support for this Xbox Insider in XboX Insiders to solve the problem; You XBOX Support guys still owe me an Elite Series One controller cos your affiliate here in Oz lost it in transit, and every time i engage a csr they... Discussion in 'XboX Insiders' started by /u/Weak_Collection_3057, Mar 11, 2023.

  1. No Support for this Xbox Insider


    You XBOX Support guys still owe me an Elite Series One controller cos your affiliate here in Oz lost it in transit, and every time i engage a csr they assure me of a result,and that they just gonna read the notes to which clunk csr disconnected chat! I have screenshots and this is ages old...i just had to let it go cos youre lack of any "service" to this "customer" was harming my mental health. Despite that I am still an XBOX insider giving you free consulting and testing services but you couldnt ever even complete a chat in regard to my issue let alone find a resolution. Just for a fun fact if you check my monthly spend in the Xbox Store 2 to 3 years ago and check what my average is now... Yeah from over 300 AUD a month to under 30 AUD..... Why is that you think? I mean yes a Series X, Elite Series II, Thrustmaster wheel and HOTAS, Razer Turret etc etc means yeah i am overinvested in your eco system but I would not be your customer if I could get all my money back for it and could migrate my digital titles and assets to another platform. You know my gamertag, you know my MS account... I dare one of you csrs who holds themselves as a solution specialist please peruse the case notes and chat logs from my prior tickets and hey if you get a me a result you truly earn that title...

    submitted by /u/Weak_Collection_3057
    [link] [comments]
     
    /u/Weak_Collection_3057, Mar 11, 2023
    #1
  2. Smwutches Win User

    Insider support

  3. Njal the Blue Win User

    Insider support

    Then follow the link Smwutches posted, a development team member will reach out to you.
  4. PleaseXplain Win User

    Insider support

    There,was no devices connected to preview so xbox live enrolled my xbox x so i could unenroll it , so waiting the 75 hours it was no longer connected to preveiw but the app says im still an active insider member but it also gives me the option to join
    the insider program , how can i join something im already participating in,your suggestion to unenroll my console via the app was also suggested to me four years ago , when i explained i do not have the app or ever seen it because i never signed up for the
    preview team i know it was not on my console, and i was constantly being told to just go to the app and unenroll my self ,im not sure how you get the app in the first place so i went looking for it at the microsoft store and could not find it , so i could
    not unenroll from a program i never joined because i never had the app that i couldent find, a few years passed with many heated conversations about this issue with xbox live because i was experiencing security problems which was comming from the preview program
    but i was powerless to control as i could not even leave the program,, about two years ago i stumbled accross an app called insider and when reading the description it was the updated version to the preview team, so i downloaded it thinking i can remove myself
    but the only option i was given was to join the insider program there was no consoles connected to the app because i would need to join the insider program something i was allready apart of to see if there were any ,so after i clicked on join i cold not find
    any devices connected on the app and after contacting customer support on how to find my console i followed step by step their instructions on how to get there , but no consoles were found,when i asked what they were going to do to remove me as an insider
    i was told that the could do it from there end and i would be removed after the next insider update , i have never had any notification that i was getting preview updates only system, so after about four system updates later thinking i would no longer be an
    insider i needed to contact support about ongoing security problems ,and they said to because i was an insider i should post it with them, i told them i was removed from the program and was no longer apart of it ,but they confirmed i was and if i wanted to
    leave i just had to go to the app and unenroll my console, im going to skip the next part because it contains about a year of swearing and is no longer rated pg,okay here we are at my present insider attempt at leaving, just review my fist message and thats
    where im at stuck with ongoing problems security problems and dont get me started about glitches ,all i want to know is why im not being allowed to leave this program
  5. Njal the Blue Win User

    Insider support

    Hi, if you download the Xbox Insider Hub app from the store, open it up and go to settings>manage devices and you can remove your Xbox there.
  6. Saeleth Win User

    Insider support

    Hi there,

    There is actually an app for the XBox Insider program on the store. If you go into it you can remove yourself from the program, Ive actually done it myself to leave the program before as the beta updates werent playing well with my console.
Thema:

No Support for this Xbox Insider

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