NO Support for South Africa on Xbox Series X repairs.

Hi,

Thanks for the response to my rather pointless post. I'm in the IT field and understand that certain things fail from time to time.

Having no support for a product that you sell isn't acceptable though, to me anyway.

Can't call anyone, the "virtual assistant" doesn't work to get a call back.

My order number : 1526117266 for a replacement "refurbished" device.

Anyway thanks.

While I cannot answer the service center question, usually having dedicated teams is directly tied to population and revenue in a country. European countries all have to mail to Germany. Broken systems are mailed in the Us to Texas with a 5 day ground shipping each way to me so I feel your pain.

Microsoft and Sony both buy their drives from OEM like Lite-On who manufacture the drives for nearly everyone Even if there’s another brand name on it, chances are they made it. Same goes for analog sticks, everyone sources from the same company.

I’m sorry no one here has access to any repair or support tickets you might have, you should re contact support and get your warranty repair moving if you haven’t sent it in already (not clear on that)

How do I get Megaman 9 and 10 for Xbox 360 in South Africa as well as the Megaman X series.

Repairing it is a tricky situation for me, since I’m in South Africa and not sure where to take it for repairs. It’s an XBox One S. or are you looking for the Model number?

Sorry if I misunderstood your region or country. I thought Namibian is part of South Africa. Well, based on the supported region list, it only indicates South Africa. If you're country is independent from South Africa, I am afraid the services are not available yet in your country.