no sound on tv only

Discus and support no sound on tv only in XBoX on Consoles to solve the problem; A few days ago the sound from Cable TV ONLY doesn't work. I've checked that the cable box is working (plugging into another TV). The configuration is... Discussion in 'XBoX on Consoles' started by nai0248, Nov 12, 2017.

  1. nai0248
    nai0248 Guest

    no sound on tv only


    A few days ago the sound from Cable TV ONLY doesn't work. I've checked that the cable box is working (plugging into another TV). The configuration is Xfinity Digital cable (coax) to Xbox one (hdmi) to receiver (hdmi-Denon 4311ci) to TV (hdmi). this is
    the only device connected to xbox/receiver. been working for years prior. all other sound (navigation chime/sound and games playing) are fine. other connections to Xbox are external drive via sub and another sub for charging controller and headset.

    :)
     
    nai0248, Nov 12, 2017
    #1
  2. MisterBalloons
    MisterBalloons Guest
    No Sound on Live TV

    Hey Big Red,

    Did you also try the steps Studbucket provided above? If so, did you notice any improvement?
     
    MisterBalloons, Nov 12, 2017
    #2
  3. KMF BIG RED
    KMF BIG RED Guest
    No Sound on Live TV

    I also have the same issue, and I'm also using an LG tv and RNG110 cable box. Since this isn't the first post with the exact same issue, maybe there's a compatibility problem here...
     
    KMF BIG RED, Nov 12, 2017
    #3
  4. Trentelshark Win User

    TV sound only in stereo

    There is a fix currently in the April update preview for this. It was listed as a resolved issue two builds ago:

    Fix for LiveTV audio outputting in stereo instead of surround sound.

    Once the release goes GA (sorry I don't know when this is, we don't know until usually a night or two before the push) the issue should be resolved for you.
  5. Misses Quinzel Win User

    TV sound only in stereo

    Hey there, Copper949! Thanks for letting us know that you're all fixed up. This thread is over a year old. If you need assistance with any other support issues, please post up a new thread detailing what you're running into and troubleshooting you've completed.
    This way our community can get you the individual support that works best on the forums. :)
  6. scottindeed Win User

    TV sound only in stereo

    I have the exact same issue. Virgin TiVo going into Xbox one via HDMI, then HDMI to 5.1 receiver, then HDMI to TV. No 5.1 from the Virgin TiVo movie channels, but everything else is fine.
  7. adamleibo Win User

    TV sound only in stereo

    There are TWO place where you have to change the setting to Surround. The first is in the main audio menu, which I assume you found.

    Next you must go to the "TV and OneGuide" setting section to enable surround sound for Live TV.
  8. Copper949 Win User

    TV sound only in stereo

    Thanks to "adamleibo" for the best answer, fixed my problem!

    "There are TWO place where you have to change the setting to Surround. The first is in the main audio menu, which I assume you found.

    Next you must go to the "TV and OneGuide" setting section to enable surround sound for Live TV."
Thema:

no sound on tv only

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