No sound in apps. Flix, Walt or youtubes. Alpha Insider here. Wait nothing on the dashboard...

Only xbox insider alpha skip ahead users are getting the experimental dashboards.

Some have this problem with the youtube app that seems to cause crashing and some may have this from a bug in an insiders preview build.

Otherwise, the only causes of this would be a game/app crash, overheating or a failing power supply.

See here to talk about insiders preview builds for the dashboard if you have that:

https://www.reddit.com/r/xboxinsiders/

Hi David,

Thank you for coming to the Xbox forums. This is a known issue that is being worked on currently in the alpha ring of the Xbox Insider program. The alpha ring had an update yesterday and a blog post on

Xbox Wire states it's being tracked.

"My Games and Apps

• We are tracking the video corruption issue with Youtube and Netflix 4k playback."

You can always help with the process by reporting the issue through the Xbox Insider Hub app. Just follow this guide

"How to provide feedback as an Xbox Insider" for instructions on how to report the issue.

Hi! As far as I know, mouse and keyboard support has so far only been released for Alpha insiders and as always, you should expect to run into bugs here and there. That said, I think mouse support is supposed to be included as well (within the dashboard
and apps at least, as for games the developer have to decide individually if they want to implement M&K support).

Consoles that are enrolled in the preview program and are Alpha Or Alpha Skip ahead are randomly chosen to get the new dashboard. If your console has not been chosen, then there is nothing that can be done to to give your console the new dashboard.