No sound at all on my headset in xbox one 2nd time

I'm having the same issue. It's also unpairing my controller. I thought it was the controller, then realized I never had this issue before I got the wireless headset.

We also have 3 Xboxes ok the same floor. I have a Series X, my son has a Series S, and my daughter has an Xbox One Series X. They're all within 20ish feet of each other on the 2nd floor of our house. They have the wired headset and don't have any issues.

I realized I [usually] have my wireless headset paired to my cellphone at the same time. After pairing it with my phone once, it'll connect every time. I'm going to try turning off the Bluetooth on my phone to see if it helps.

It's been incredibly frustrating as it'll often unpair the controller in the middle of a match and/or stop playing sound.

Check this link for a possible solution:
https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

Yeah same. It could literally hear myself talking through my headset but my xbox wont pock up any sound. And i tried joining my friends a bunch of times. One of my friends connected but i couldn’t hear him at all.

I really have to make an effort and get a good headset this time around......I've survived on a hodge podge of wired headsets from my various xbox purchases over the years.

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Sounds like the included one will be a decent one....but, it is wired.

Id love a response to this. im on 4 controllers (all official microsoft xb1 controllers) and three headsets (two turtle beach and one Microsoft stereo headset ) Console is up to date, a first gen controller up to date. A 2nd gen controller that i bought.
And 2 brand new controllers that came with my one x.... All also with updated firmware. All headset functions work properly on all combos except for mic monitoring . Monitoring is on and set to 10. I can chat and hear game sound but cant hear myself through
mic monitoring unless the mic is shoved down my throat. This is getting very frustrating for my household and friends I play with when i end up yelling. Please. Help.