No signal at first to wont display 1080p

Yesterday my Xbox one s which i had for 7 months now started acting out. I had left it at a friends house ( I've been doing that for quite sometime now ,as i work in humanitarian emergency responses ). He told me the screen had a fuzzy, blurry look and
looked like someone had smeared colors on top of the UI ( it looked like if you crack a smartphone screen and turned it on). At that time it worked fine apart from the colors strangely being displayed. I took it home and connected it to my old Sony KDL 40,
it didnt display anything at all. I looked at the connection if i had it correctly on the HDMI out and yes it was. The Xbox was on and i could here the sound of the UI in the background whenever i scrolled . After searching online i came across the power button
eject trick and it worked. I had it displaying at 480p , now it was only to change the resolution to 1080p. when i did this it started acting out. The screen just flickered and went back to 480p. After booting and rebooting and using that eject power button
command i managed to set the resolution to 720p. With 720p it works fine,no issues but when i change to 1080p it doesnt display. This is the same TV i have been using for the past 7 months. All ports work, tried it with a friends xbox and it worked fine.
I am no IT geek but i guess it might be a bug or software issue..By the way i carried a factory reset,formatted it with OSU1 ( system update) the problem still prevails. I am glad i fixed the no signal but still using 1080p res has not been resolved.

Possible issues

• A software bug
• defective port ( question why does it display 480p and 720p? had it been a defective port it wouldn't display at all)
• video card issue with the console

I strongly believe it to be something to do with software or a bug...

How can i make it display at 1080p as it used to?

:)

 

Input not supported

Did you have it connected to a different display and set to a resolution that this display doesn't accept, like 1080p? Because if the 360 is set to 1080p only, this display may not accept the signal. In that case, you'll have to connect it to a TV that will
accept the 1080p signal & switch it to either 1080i or AUTO.

 

XBOX can't connect to TV

Yes it works fine using standard A/V cable and component.

Actually I managed to get it to display 720p by blindly navigating to the display options menu and changing resolutions. I dont understand why it wont display 1080p though because my TV supports it and in the past I did play at 1080p.

 

Today it only displays at 600 x 480. Goes to blank when i up the res

 

Hey there,

Have you tried more than one 1080p display to test it out? Unfortunately if the display issue has persisted on multiple displays with the troubleshooting steps you've included, your Xbox One console may need to be repaired. If this has persisted on other
1080p displays, be sure to start the repair process through our
Online Service Center.

Keep us posted!

 

Tried on a 4k screen and it didn't work out. Well I'll have to start the repair process. I was hoping to wait for the next update just to curb my curiosity. Since I'm in the preview ring 3 its taking a bit longer to get an update. By monday next week if
an update is not out I'll just have to start the repair process.. Thanks

 

Absolutely, feel free to keep us posted if anything changes!