No se escucha cuando pongo Dolby atmos for home theater

Hola

Gracias por comunicarse con los foros de Xbox. Lamento escuchar que tiene problemas con su sonido de cine en casa Dolby Atmos. ¿Ha revisado el artículo de soporte con guías de solución de problemas para problemas de audio? Solucionar problemas de audio en la consola Xbox | Soporte técnico de Xbox

Verificaría cualquier soporte de su barra de sonido específica, de su modelo de TV, y si continúa teniendo problemas, informe un problema a través de su consola Xbox. Asegúrese de agregar una descripción detallada del problema en el cuadro Descripción. Instrucciones sobre cómo reportar un problema: https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

Saludos

Hayabusa

[El texto anterior está traducido por máquina y puede no ser una representación precisa de la publicación original]

[The text above is machine translated and may not be an accurate representation of the original post]

Hello,

Thank you for reaching out to the Xbox forums. Sorry to hear you are having issues with your Dolby Atmos home theater sound. Have you checked the support article with troubleshooting guides for audio issues? Troubleshoot audio on your Xbox console | Xbox Support

I would check any support from your specific Soundbar, from your TV model, and if you continue to have issues, please Report a Problem through your Xbox console. Please make sure to add a detailed description of the problem in the Description box. Instructions on how to report a problem: https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

Regards,

Hayabusa

Bueno cuando le pongo el disco ah mi consola se le escucha una ruido ah mi consola que puedo aser

[Translation - Well when I put the disk in there, my console is listening to a noise.]

So after following up with the Dolby Access support team, apparently games aren't supported on home theater, only on headphones:

"Unfortunately, Games encoded with Dolby Atmos audio are not compatible with Dolby Atmos for Home Theater, as they are specifically configured for Dolby Atmos for Headphones. If the content you are experiencing is not compatible with the app you are
using, then audio will cease, or will simply output as regular stereo output.

To clarify, Dolby Atmos for Home Theater is included at no charge with any Dolby Atmos supported hardware, such as a receiver or Xbox One X, and is used to activate Dolby Atmos features via HDMI connection for a Dolby Atmos certified AVR, soundbar,
or TV."

"Unfortunately, the version of Dolby Atmos included with your Xbox is Dolby Atmos for Home Theater, which is not compliant with any gaming content."

It kind of strikes me as hard to believe, or that this won't be addressed, but that's what they're saying for now. That said, it still isn't working for me for Netflix content either, so I'm going continue troubleshooting with them and see what's doable
and what's not. Fingers crossed.

No im just using dolby atmos for home theater

I just double checked. Dolby atmos for home theater is selected