No rewards recieved for purchase.

Discus and support No rewards recieved for purchase. in XBoX Rewards & Social to solve the problem; I bought GR:Wildlands Gold edition and did not recieve any rewards associated with the purchase or the my rewards mission.... Discussion in 'XBoX Rewards & Social' started by DodgeMiriage, Apr 6, 2017.

  1. DodgeMiriage
    DodgeMiriage Guest

    No rewards recieved for purchase.


    I bought GR:Wildlands Gold edition and did not recieve any rewards associated with the purchase or the my rewards mission.

    :)
     
    DodgeMiriage, Apr 6, 2017
    #1
  2. THE TANK65
    THE TANK65 Guest
    Not synching with my purchases

    My xbox rewards are no longer synching with my purchases, I have spent around 200 dollars in the last 2 months and havent recieved any rewards points for my purchases
     
    THE TANK65, Apr 6, 2017
    #2
  3. Nightrider101
    Nightrider101 Guest
    havent recieved any of my reward points

    i have made numerous purchases and recieved trophies but got no rewards points
     
    Nightrider101, Apr 6, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    No rewards recieved for purchase.

    Hello DodgeMiriage,

    The Ghost Recon offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    • Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for that offer. Additionally, it was not even made within the offer period, which began after that game was released. Since your purchase was a pre-order, it was not eligible for MyVIP payback,
    as stated in our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.
     
    XBLRewards8, Apr 7, 2017
    #4
  5. XBLRewards8 Win User

    No rewards recieved for purchase.

    Hello DodgeMiriage,

    The Ghost Recon offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    • Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for that offer. Additionally, it was not even made within the offer period, which began after that game was released. Since your purchase was a pre-order, it was not eligible for MyVIP payback,
    as stated in our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.
  6. BongKaos Win User

    Rewards points not recieved for first purchase

    Yeah, if you have EVER purchased anything before joining the program, you have already made a purchase and the 100 points in null and void. Kinda disappointing but that's just the way it is. SORRY.. GOOD LUCK!!!
  7. Smwutches Win User

    Rewards points not recieved for first purchase

    For help with the Rewards program, you need to post here -
    forums.xbox.com/.../29.aspx

    Keep in mind, the first purchase does have to be your first since joining Live, not just since joining the rewards program. So if you had made any purchases before joining, you would not receive the points.
  8. Smwutches Win User

    Not recieving Xbox reward credits for purchases

    You'll want to post in the support section of this forum in order for support to check into it for you. If you can post any specific offers you're looking for that will also help.
  9. MRCUMBERSOME Win User

    Netflix 100 ms points

    yes,its the only reward i havnt recieved yet..
Thema:

No rewards recieved for purchase.

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