No rewards points for purchase of new xbox

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

Hi REECEWITHAPOON. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.

Credits should show as pending about 15 days after the console shipped as long as you are eligible for that offer.

Those rewards are typically only given to new members, so if you are already a Gold Member, or have already purchased content, or already have a netflix account. You will not get reward points.

You will have to purchase more MSP, or enroll in the xbox rewards program to gain points over time. There will be no credit to your account. Sorry to have to give you the bad news. You can sign up for the rewards program here :
http://rewards.xbox.com/