No rewards in over 2months

Discus and support No rewards in over 2months in XBoX Rewards & Social to solve the problem; Purchased $100 Forza 7 pre-ordered day before and I'm a 10percent back member, I already lost $100+ from shadow of war can you help please,... Discussion in 'XBoX Rewards & Social' started by HustleAllDay12, Nov 5, 2017.

  1. HustleAllDay12
    HustleAllDay12 Guest

    No rewards in over 2months


    Purchased $100 Forza 7 pre-ordered day before and I'm a 10percent back member, I already lost $100+ from shadow of war can you help please,



    :)
     
    HustleAllDay12, Nov 5, 2017
    #1
  2. StrongStyle xD
    StrongStyle xD Guest
    Help ambassadors sign up

    Been more then 2months there's a serious issue with the ambassadors page still no results
     
    StrongStyle xD, Nov 5, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Missing Rewards Deposists for 2months

    Hello Unidentified User,

    This forum is for Xbox Live Rewards issues only. We do not see any Rewards Account for the gamertag TheRealLeek03. If you are asking about a billing issue, you should reach out to Xbox support (Contact Us | Xbox Support).
     
    XBLRewards8, Nov 5, 2017
    #3
  4. Smwutches
    Smwutches Guest

    No rewards in over 2months

    Preorders don't count towards VIP, so you would not receive a rebate on Forza. However, it should have counted towards the Forza offer running at that time so you should have 5,000 credits pending for that purchase. Support will double check that for you.
     
    Smwutches, Nov 5, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello HustleAllDay12,

    From the FAQ:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.



    Since your purchase was a pre-order, it was not eligible for MyVIP, and therefore did not award payback. Since it did not qualify for either an offer or MyVIP, it did not award Credits.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    No rewards in over 2months

    Preorders don't count towards VIP, so you would not receive a rebate on Forza. However, it should have counted towards the Forza offer running at that time so you should have 5,000 credits pending for that purchase. Support will double check that for you.
  7. XBLRewards8 Win User

    No rewards in over 2months

    Hello HustleAllDay12,

    From the FAQ:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.



    Since your purchase was a pre-order, it was not eligible for MyVIP, and therefore did not award payback. Since it did not qualify for either an offer or MyVIP, it did not award Credits.
  8. XBLRewards8 Win User

    Missing Rewards Deposists for 2months

    Hello Unidentified User,

    This forum is for Xbox Live Rewards issues only. We do not see any Rewards Account for the gamertag TheRealLeek03. If you are asking about a billing issue, you should reach out to Xbox support (http://support.xbox.com/contact-us).
  9. TheRealLeek03 Win User

    Missing Rewards Deposists for 2months

    my gamertag is i dont know why its not showing
  10. ngocphi Win User

    Gears of War 4 - Collection Codes Promotion

    if you bought it recently then you don't qualify

    It's been over 2months

    Did you buy it before the Dec 31st 2016? Not 2017 fyi

    If not them you don't qualify
Thema:

No rewards in over 2months

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