No reward points (15,000) received for preordering Tom Clancey's Ghost Recon Wildlands etc.

Keep in mind that the credits from the games on demand punchcard offer will not be given until all 3 games have been released. If you don't receive them after that, you'll need to post in the support section of the forum. Also, the offer is only to receive
15,000 credits for preordering 3 games, not for each game.

February 28, 2017 Tom Clancy’s Ghost Recon®Wildlands - Gold Edition

February 7, 2017Sniper Elite 4 Digital Deluxe Pre-order Bundle

January 24 ,2017 RESIDENT EVIL 7 biohazard Deluxe Edition

These are from the terms of that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

If you preordered it digitally, it would have counted towards the Games on Demand punchcard offer. You would need 2 other eligible purchases in order to complete that offer and receive the 15,000 credits. If you bought it after release, it would have counted
towards the "Simply Rewarding" offer for 6,000 credits as long as you activated the offer before purchasing. But the Ghost Recons offer was only eligible for physical purchases made from microsoftstore.com

This was in the program's FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Hello TS Ghost,

The Ghost Recon offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for that offer.