No recibí mi suscripción de premio. Mod Translation - I didn't receive my award subscription.]

Hey Alejandro

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to receive a reward you redeemed.

For anything Microsoft Points related, I would have to refer you to
Microsoft Rewards Support as they would be better equipped to assist you with this matter.

I hope this helps.

Keep in mind it can take 24 hours for the code to be emailed. If you don't see it by that time, you can also check your order history on the redemption page through the website and it'll either have the code listed there or an option to have it resent.

https://filestore.community.support.microsoft.com/api/images/97b38c0e-4ebe-43b0-9b79-1cddd1a4dbd3?upload=truehttps://filestore.community.support.microsoft.com/api/images/c488de97-4057-4954-b127-e8a1b4dc2a8d?upload=trueHola que tal,
el dia de hoy hice el canjee de 15,000 puntos de Microsoft Rewords desde mi Xbox por una suscripcion de 3 meses de Xbox Libe Gold y no ésta no se vio reflejada, unicamente se cobraron puntos quedandome en 0. Agradeceria enormemente la ayuda.

****Adjunto fotografia de momentos antes completar los 15,000puntos y canjearlos. Y despues cuando simplemente se me cobraron.

[Mod Translation - Hello, today I redeemed 15,000 Microsoft Rewords points from my Xbox for a 3-month Xbox Live Gold subscription and this was not reflected, only points were charged to me at 0. I would greatly appreciate your help.


Attached photo moments before completing the 15,000points and redeeming them. And then when I was just charged.]

N ganhei meu codigo da skin eron do Xbox. One s podem me mandar um codigo

Hey Alejandro

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to receive a reward you redeemed.

For anything Microsoft Points related, I would have to refer you to
Microsoft Rewards Support as they would be better equipped to assist you with this matter.

I hope this helps.

No
puedo realizar mi reporte, me marca un problema al tratar de enviar.

Una disculpa, ya recibí mi pack de voces de guerra, muchísimas gracias.

[Translation: An apology, I already received my war voice pack, thank you very much.]