No puedo hacer compras -[Translation - I can't do shopping]

Hi Pyka.

Thank you for reaching out to the forum. Sorry to hear that you are having issues. You have to reach out to
support.xbox.com to get the payment issues resolved.

ayuda no pudo comprar pavos y no puedo comprar. Ju

egos

[Translation]

help could not buy v-bucks and I can not buy games

Hello Saikangamer

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. Please
go ahead and start a new thread with your question so that we can go ahead and assist you. We will be more than happy to answer any questions or provide solutions for any issues on your own thread.

Thank you again!

Web translation:

I can not do shopping

Hello, for several weeks I have tried to buy paVos, but when pressing '' buy '' it only says:

Contact Microsoft support

Your payment can not be processed.

I have already tried with 2 cards, I also saw that I had to increase my security and I did it, but nothing has solved it.

Help, I have lost several outfits that I wanted to buy.

Thanks and I hope a solution.

Response:

Hi there,

since the error says to contact Xbox Support and it seems you already tried to adjust security etc. it seems best that you contact Xbox Support via Phone or Support Chat at
http://support.xbox.com/contact-us

So they can look into the issue and hopefully will be able to find and solve the issue with you

y que puedo hacer

[Translation-And what can I do]