No puedo comprar, se queda atascado. [I can't buy, it gets stuck.]

LORDPO · Feb 21, 2020

Buenos días,

Tengo el problema de que quiero comprar el RE: Code Veronica para 360, y en el momento del pago se queda pillado o atascado en la imagen de giro del aro verde y abajo esta transacción esta cifrada. No me deja comprar ni con Paypal ni con tarjeta se queda
atascado en el mismo sitio sin remedio. Quisiera comprar el juego ya que quiero aprovechar la promoción y el problema debe ser de Xbox, porque no entiendo porque no puedo terminar el proceso. ¿hay solución?

Gracias.

[Translation-Good morning

I have the problem that I want to buy the RE: Code Veronica for 360, and at the time of payment gets caught or stuck in the green ring turn image and down this transaction is encrypted. He won't let me buy with Paypal or with card gets stuck in the same place
hopelessly. I would like to buy the game as I want to take advantage of the promotion and the problem must be from Xbox, because I don't understand why I can't finish the process. Is there a solution?

Thank you.]

:)

Onyx Is Here

Sorry to hear it. If you're unable to buy the game on your console then please try this link https://marketplace.xbox.com/Produc...ronica-X/66acd000-77fe-1000-9115-d80243430822

Remember, that if your gamertag is not set to the same country that you physically live in and the game is not normally in your region then you will not be able to buy or download it

Bruixeta13

Estoy igual y además no puedo contactar con xbox de ninguna manera, se queda como bloqueado el chat o la llamada....

wolfheart517

podrias ser mas especifico a tu problema

te marca algun error o algo?

saludos

[Translation-you could be more specific to your problem

does it make you a mistake or something?

Best regards]

XBF Steven R

Hey there dupy34,

Thanks for reaching out to the Forums for advice on what to do in this instance. I can totally understand how this could throw anyone for a loop. If you're unable to make this transaction, I would check if your error is listed here on Payment
error.

If that does not do the trick, then the thing you might have to do is get in contact with

customer support.

When you get the chance, give those a shot and let us know if that helped.

Thanks for reading!

dupy34

estoy en mi region y hasta reinicie mi consola

[Translation-I'm in my region and I'm even rebooting my console]

No puedo comprar, se queda atascado. [I can't buy, it gets stuck.]