No pre-order bonus with my digital purchase of Quantum Break

Discus and support No pre-order bonus with my digital purchase of Quantum Break in XBoX Sales and Promo to solve the problem; Hello, I've pre-order Quantum Break on Xbox store the 08/03/2016 under order number : [Mod Removed] But, I don't received pre-order bonus. No Alan... Discussion in 'XBoX Sales and Promo' started by GabbyCircle5891, Apr 14, 2016.

  1. GabbyCircle5891
    GabbyCircle5891 Guest

    No pre-order bonus with my digital purchase of Quantum Break


    Hello,

    I've pre-order Quantum Break on Xbox store the 08/03/2016 under order number :
    [Mod Removed]

    But, I don't received pre-order bonus.

    No Alan wake code

    No Quantum Break code for windows 10

    Nothing...yet (I hope).

    Please can you help ?

    Thanks

    :)
     
    GabbyCircle5891, Apr 14, 2016
    #1
  2. HaVoC618
    HaVoC618 Guest
    Quantum Break / Alan Wake Codes

    I pre-ordered a digital copy of Quantum Break and I have not received the advertised pre-order bonus codes for Alan Wake: American Nightmare, Alan Wake (+DLC), or the Win10 version of Quantum Break.
     
    HaVoC618, Apr 14, 2016
    #2
  3. AbyssWalker1992
    AbyssWalker1992 Guest
    Quantum Break Purchase

    I couldn't pre-order Quantum Break due to financial limitations, so I was wondering what about Alan Wake and its two DLCs. As far as I understood reading around on the store and on several forums, the pre-order granted a bonus access to the arcade game Alan
    Wake's American Nightmare. I suppose that the original game with its two DLCs will be included with every purchase (I mean digital purchase) of Quantum Breakand not only with its pre-order.

    The question, fundamentally, is: will I get the download codes for Alan Wake and its two DLCs should I buy Quantum Break, for example, on May 15th?
     
    AbyssWalker1992, Apr 14, 2016
    #3
  4. bowski477
    bowski477 Guest

    No pre-order bonus with my digital purchase of Quantum Break

    bowski477, Apr 14, 2016
    #4
  5. GabbyCircle5891
    GabbyCircle5891 Guest
    As I can see on the related topic, codes should be sent some before the game launch, and others after the game launch.

    I don't have received any code for the moment.

    I'm still waiting for :

    Alan Wake: American Nightmare

    Quantum Break on Windows 10

    Alan Wake + additional content

    We are the 15th.

    Thanks for help
     
    GabbyCircle5891, Apr 14, 2016
    #5
  6. Mister Quimby
    Mister Quimby Guest
    Hey there GabbyCircle5891!

    We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. JamieDeGrazio Win User

    Preordered Digital Quantum Break. Have not received Alan Wake

    More info: I purchased Quantum Break via Xbox on February 12. Quantum Break has installed. Alan Wake for Xbox 360 was given free as a pre-order bonus. I never received any code for it, and it has not been added to "My Games" list.
  8. Jiggaapril Win User

    Quantum Break preorder

    I pre ordered quantum break and did not receive my Alan Wake American Nightmare bonus and and i waited 7-10 days. I pre ordered through microsoft store and it said you will receive bonus.
  9. Mister Beep Win User

    Quantum Break Windows 10 Code

    Hey Aldazar83,

    If you purchased Quantum Break digitally after April 4th 2016, you will not be eligible for the Windows 10 code as that was specifically a pre-order offer. Since Quantum Break is not an Xbox Play Anywhere game, purchasing Quantum Break on Xbox One after
    that date does not unlock the Windows 10 version.

    Hope this helps clear it up!
  10. Mister Quimby Win User

    No pre-order bonus with my digital purchase of Quantum Break

    Hey there GabbyCircle5891!

    We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
  11. GabbyCircle5891 Win User

    No pre-order bonus with my digital purchase of Quantum Break

    As I can see on the related topic, codes should be sent some before the game launch, and others after the game launch.

    I don't have received any code for the moment.

    I'm still waiting for :

    Alan Wake: American Nightmare

    Quantum Break on Windows 10

    Alan Wake + additional content

    We are the 15th.

    Thanks for help
Thema:

No pre-order bonus with my digital purchase of Quantum Break

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