No points being issued or being rewarded

Discus and support No points being issued or being rewarded in XBoX Rewards & Social to solve the problem; Lots of activity on my system ....but according to my dashboard I dont have any activity....and my pending items are two years old....NOT FEELING... Discussion in 'XBoX Rewards & Social' started by JACKinDaBox60, Jan 9, 2017.

  1. JACKinDaBox60
    JACKinDaBox60 Guest

    No points being issued or being rewarded


    Lots of activity on my system ....but according to my dashboard I dont have any activity....and my pending items are two years old....NOT FEELING REWARDED. Doing my part best is called MS on the topic....got sent to a forum room for a resolve as opposed
    to being serviced by one of the three reps ive given all my details with and being dropped twice by their system.

    :)
     
    JACKinDaBox60, Jan 9, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Points not being rewarded

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, Jan 9, 2017
    #2
  3. AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC
    AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC Guest
    Points not being rewarded

    Again.... I need someone to look into my account not getting points for my game purchases and gold renewal!!!!

    Only rewards im getting are from the survey. Ive been a gold member for 12 or 13 years with no gaps in subscription.

    What do I need to do to finally get a response from someone from the rewards programme?

    Please help

    GT: AIM1
     
    AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC, Jan 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    No points being issued or being rewarded

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account. The rewards program is not run by Microsoft which is why regular Xbox support cannot assist.
     
    Smwutches, Jan 9, 2017
    #4
  5. Smwutches Win User

    No points being issued or being rewarded

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account. The rewards program is not run by Microsoft which is why regular Xbox support cannot assist.
  6. dtigerwater Win User

    Not being rewarded points.

    Oh ok I understand, therefore could I be refunded for the game I brought?
  7. XBLRewards3 Win User

    Points not being rewarded

    Hi AIM1. We've looked into your account and it is working properly. We see that you've made pre-order purchases that do not qualify for MyVIP, therefore you have not been awarded Credits for those purchases. Your last qualifying purchase was made in June
    2016, and you currently have pending payback Credits for that. You can view them in your MyStatement. Other than the surveys, you have not completed any other offers that would award Credits. To see your current offers, view your
    MyMissions page.
  8. Smwutches Win User

    Not being rewarded points.

    You don't earn the 40,000 points for purchasing 1 item. As it says, you can earn up to 20 points for every pound you spend, so 40,000 points is the maximum amount of points you can earn with that promotion. Points for purchases should be added within 48 hours of your purchase. If you're not getting those points, you'll want to contact Microsoft Rewards support via the contact link at the very bottom of the Rewards site.
  9. Smwutches Win User

    Points not being rewarded

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
Thema:

No points being issued or being rewarded

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