No organizer to Microsoft family.

Greetings Wwamess,

Sorry to hear about issues with your family settings. Let's see if we can help.

Have you attempted to login with your account at this Family Settings Dashboard? It should provide you an overview of the digital family structure including who is listed as organizers for the family. Please keep in mind that not all information will be provided just to keep account security safe. However, it should give you an idea as to who might have the adult accounts that can grant permissions and help you leave the family.

Otherwise, you might try contacting our support here. Please note that they are limited in what they can do due to account security as well and if you don't have access to the parent account then options might be limited.

Hope this helps and enjoy.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Family Organizer Account: Ensure that you are logged in with the Microsoft account that serves as the Family Organizer. Only the Family Organizer has the authority to manage family settings.

Family Safety Website: Visit the Microsoft Family Safety website (https://account.microsoft.com/family/) and sign in with your Family Organizer account.

Account Management: Locate your child's account within the family group and click on it. Look for options related to account management or permissions.

Admin Privileges: Review the settings and permissions assigned to your child's account. There might be an option to grant administrative privileges or elevate their account to the administrator level.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Ask the current organizer to transfer their ownership to another member of the family sharing group. They can do this by going to Settings > [their name] > Family Sharing > Family Sharing Settings, and selecting the new member they want to transfer ownership to.

The new organizer will receive a notification that they have been assigned as the new organizer. They'll need to accept the invitation to become the new organizer.

Once the new organizer has accepted the invitation, the previous organizer will become a member of the family sharing group.

Thank you Josef, that is very helpful. Since I can’t change the account in the way I had hoped, may I use another Microsoft account to serve as a family organizer? Even if I can’t change the email address on my sons account, he still shouldn’t be the family organizer at age 8. Can I use a different Microsoft account and transfer the family organizer title to that account so I can use the parental controls for him?

Ive tried removing organizer and cant. Gives me an error and says I have to manage consent, however there is no option to do this on the family organizer account. Ive tried adding another family organizer and removing the original. Nothing has worked and microsoft support obviously can’t figure it out, even though it’s their system.