No order confirm

Discus and support No order confirm in XBoX Accessibility to solve the problem; I just placed an order for a charger on the Microsoft store and the money has been withdrawn from my bank account. The problem is that I haven't got a... Discussion in 'XBoX Accessibility' started by IdsTjalsma1, Nov 12, 2019.

  1. IdsTjalsma1
    IdsTjalsma1 Guest

    No order confirm


    I just placed an order for a charger on the Microsoft store and the money has been withdrawn from my bank account. The problem is that I haven't got a mail that i have bought it and now i think that i lost money for nothing? It's been 2 hours and I don't
    know if I can still get on or should I wait?

    :)
     
    IdsTjalsma1, Nov 12, 2019
    #1
  2. tejo chase Win User

    No order confirm

  3. Darhyl Amizola Win User

    Order confirmation wasn't sent

    I appreciate the response.

    Try to contact them again at a later time. This is the only option to make sure you will be updated with your purchased Xbox Elite Series 2 controller shipping order.

    Best Regards,
    Darhyl
  4. Nataniel Sypko Win User

    Order confirmation wasn't sent

    I called the right number, but robot says, that all servers are turned off.
  5. Darhyl Amizola Win User

    Order confirmation wasn't sent

    Hi Nataniel! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox controller purchase in the Microsoft Store.

    In this case, I highly recommend you reach out to Microsoft Store and Sales Support for further assistance as they have the tools and resources to properly investigate this and provide you with the necessary information on your transaction:

    https://support.microsoft.com/en-us...-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. Francia J. Win User

    Minecraft Bedrock Edition

    Totally, Kimmy2475. However, without the order transaction, we can't confirm it. What's important is the order for the game to confirm that it was purchased on the account that you're currently using.
Thema:

No order confirm

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