No notifications when unlocking achievements

Discus and support No notifications when unlocking achievements in XBoX on Consoles to solve the problem; Whenever I unlock an achievement there is no notification that pops up. It shows that it is unlocked but nothing pops up on screen. Have tried... Discussion in 'XBoX on Consoles' started by Bob Hende, Dec 25, 2015.

  1. Bob Hende
    Bob Hende Guest

    No notifications when unlocking achievements


    Whenever I unlock an achievement there is no notification that pops up. It shows that it is unlocked but nothing pops up on screen. Have tried contacting support and have done everyhing I could think of to fix it. Hard reset my console, removed and re downloaded
    my profile, tried a different profile, cleared the persistent storage. Please help!

    :)
     
    Bob Hende, Dec 25, 2015
    #1
  2. No notifications when unlocking achievements

    Thanks, but you've clearly not read my previous post.

    I've Reset the console twice. Removed/Re-added my profile. Disabled/Re-enabled my Notifications. Deleted Persistent Storage cache.

    None of the above has resolved the issue. I'm beginning to think it's not the console at all, but a server side issue as I'm not the only user affected by this problem.

    At present it seems Achievement Notifications are broken on Xbox One and MS need to both acknowledge and then fix the problem soon.
     
    Shooter McNice, Dec 25, 2015
    #2
  3. onyxishere
    onyxishere Guest
    No notifications when unlocking achievements

    Have you tried clearing the cache and then power cycling the console? You can clear the cache by heading to Settings>Disc & blu Ray then click on Persistent Storage.

    You power cycle by holding the power button on the console for 10 seconds until it shuts down.
     
    onyxishere, Dec 25, 2015
    #3
  4. DENAz666
    DENAz666 Guest

    No notifications when unlocking achievements

    Hey mate,

    It might be that your notifications are turned off, so try checking them to make sure it is still turned on

    To access the Preferences settings:

    1. Scroll left on the Home screen to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Preferences.
    5. Then select Notifications to find the notifications you want to turn off.
    Make sure they are all turned on, and hopefully that should sort it out for you No notifications when unlocking achievements :)

    Let us know how you go

    Cheers

    Denaz
     
    DENAz666, Dec 25, 2015
    #4
  5. Bob Hende
    Bob Hende Guest
    Thanks for the steps but they are turned on. I have contacted support again and they gave me some other steps to do so I will see if that works soon. If not I will post here again.
     
    Bob Hende, Dec 29, 2015
    #5
  6. Bob Hende
    Bob Hende Guest
    Well no luck with the steps they gave me. Still not getting any notifications for achievements. I think I have to tried everything possible so if someone at Microsoft could help me please. Thanks
     
    Bob Hende, Jan 1, 2016
    #6
  7. matthewiag
    matthewiag Guest
    I am also seeing an issue with notifications.

    -

    Since updating to the NXOE my notification are all over the place, Some time they pop up then some times they don't or sometime the notification is delayed and pop up later.

    -

    It's not just achievements I am also seeing this with Messages, today someone on Need for Speed sent me 2 messages and they did not popup but my Smart Glass app on my phone notified me.

    -

    I have tried

    -Hard Reset

    -Remove Profile

    -Check Notification

    -Nat type is Open

    -

    The only thing I have not tried is factory restore my Xbox.

    (I am apart of the Preview Program, Also my friends is and he is not seeing this issue)
     
    matthewiag, Jan 3, 2016
    #7
  8. Lava Dog Boy
    Lava Dog Boy Guest

    No notifications when unlocking achievements

    I am also having this issue. The NXOE broke achievements notifications. Mine rarely ever pop on screen. I know I unlock them because they show instantly on Smartglass. And yes my notifications are turned on (I'm not an idiot, I checked that first obviously).
    It's so inconvenient to constantly have to check Smartglass or the achievements hub when they are supposed to show on screen. When will Microsoft fix this? I'm no tech guru but shouldn't it be simple to correct since it is part of the original design of the
    system? I've contacted XBOX support many times and I always get the same response. "Are you're notifications turned on?" Of course they are derp, wouldn't I know if I turned them off? It's like the support team doesn't even think it's an issue on XBox's end.
     
    Lava Dog Boy, Jan 3, 2016
    #8
  9. Bob Hende
    Bob Hende Guest
    Yes I have contacted support multiple times as well and it's like they don't even know it is an issue. Can Microsoft please take notice of this as it is still occurring. The only thing I have not tried is factory reset which I do not want to do really. Please
    take notice of this Microsoft and reply with any help/advice on the issue.
     
    Bob Hende, Jan 10, 2016
    #9
  10. NJackson21
    NJackson21 Guest
    Bit of a bump to this but I've recently encountered this issue and it only started after a recent console update. When I check the achievement app it shows that I've unlocked them but I don't always get the 'plop' and the pop up at the time I unlock them.
    I'm always connected online so it's not that and it seems to be happening across all the games I've recently played. Is anyone else still experiencing this?
     
    NJackson21, Apr 10, 2016
    #10
  11. Qwertei
    Qwertei Guest
    Hey Everyone

    Many users such as yourself's made the same post with the same issue it seems like the latest update resulted in this i assure you many user's have left feedback. Or contacted the support thru chat / call and may have been recorded so i would stay patient
    until the next update as well. Preview program members will test it and make sure this was fixed. Please stay patient thanks.
     
    Qwertei, Apr 11, 2016
    #11
  12. Mister Maka
    Mister Maka Guest
    Hey there NJackson21.

    Sorry to hear about the trouble you're having. Please be sure not to bump older threads such as this. If you're still having trouble please create a new thread and let us know so that we can best help you. Thank you No notifications when unlocking achievements :)
     
    Mister Maka, Oct 31, 2018
    #12
  13. NJackson21 Win User

    No notifications when unlocking achievements

    Bit of a bump to this but I've recently encountered this issue and it only started after a recent console update. When I check the achievement app it shows that I've unlocked them but I don't always get the 'plop' and the pop up at the time I unlock them.
    I'm always connected online so it's not that and it seems to be happening across all the games I've recently played. Is anyone else still experiencing this?
  14. Bob Hende Win User

    No notifications when unlocking achievements

    Yes I have contacted support multiple times as well and it's like they don't even know it is an issue. Can Microsoft please take notice of this as it is still occurring. The only thing I have not tried is factory reset which I do not want to do really. Please
    take notice of this Microsoft and reply with any help/advice on the issue.
  15. Qwertei Win User

    No notifications when unlocking achievements

    Hey Everyone

    Many users such as yourself's made the same post with the same issue it seems like the latest update resulted in this i assure you many user's have left feedback. Or contacted the support thru chat / call and may have been recorded so i would stay patient
    until the next update as well. Preview program members will test it and make sure this was fixed. Please stay patient thanks.
  16. Shooter McNice Win User

    No notifications when unlocking achievements

    Thanks, but you've clearly not read my previous post.

    I've Reset the console twice. Removed/Re-added my profile. Disabled/Re-enabled my Notifications. Deleted Persistent Storage cache.

    None of the above has resolved the issue. I'm beginning to think it's not the console at all, but a server side issue as I'm not the only user affected by this problem.

    At present it seems Achievement Notifications are broken on Xbox One and MS need to both acknowledge and then fix the problem soon.
  17. onyxishere Win User

    No notifications when unlocking achievements

    Have you tried clearing the cache and then power cycling the console? You can clear the cache by heading to Settings>Disc & blu Ray then click on Persistent Storage.

    You power cycle by holding the power button on the console for 10 seconds until it shuts down.
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No notifications when unlocking achievements

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