No matter how many times I do the account recovery form, I am not being granted access to...

Initially when I was having Xbox live issues on my Xbox One, I restarted my Xbox, not knowing that I would have to sign into my Microsoft account. I have not signed into the account ever since I created it three years ago. So of course, I do not remember the password, so I ask to reset the password. It has provided me with an account recovery form and so I have filled out probably 10 of those at this point and I have not gotten anywhere with my account. Is there another way or if I can talk to somebody that can help me get a any step closer to my personal account. Now over the past 3 years, I now have hundreds of dollars and progress down the drain since I cannot get in. This is including the brand new Madden 22 that I pre-order purchased and I no longer have it now. I have attempted to do the account recovery form many times now over the past week, and it has not worked. Even though i inputted my credit card information that was used for purchase in the account. Still is not granting me access is very depressing for me. I need help please. The representative I talked to told me to say “ I don’t remember “ in the password I might have used. Because I honestly have not idea what the password might have been. I’ve inputted plenty of passwords that might be it that I always use for everything and it still has not worked. Another representative told me to reply to the automated email that told me that I was not granted access, and “hopefully” you guys will reply, but received no answer. I understand this company is very keen on security, but there has to be something else that I must do IOT get access to my own account. Can I please get real help instead of getting told to just do another form again and “hopefully I’ll remember something from 3 years ago”. Ive been a military member ever since I’ve gotten this account and really remembering my password for some Microsoft account was the least of worries in the past, given the fact that I had more important things to worry about. Although now that this company has locked me out of my own account with plenty of paid subscriptions and games, I am both depressed and severely stressed.

:)