NO GAMES DOWNLOADING. APP BROKEN, PLEASE FIX!

Hi Isaiahb0,



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Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hello Isaiahb0,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having problem downloading games on PC. As per description, downloading does not work and giving you 0% and error code: 0x80070002. You also mentioned you have already done various troubleshooting available online but still the problem persists.

Before we proceed, we would like to ask few questions about it.

1. What is the current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
   
2. When did the problem start?
   
3. Recent activity or changes made before the issue appeared?
   
4. Does it happen to all the games?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

• Error 0x80070002 occurs while launching or installing a PC game | Xbox Support
  

• Fix problems with apps from Microsoft Store - Microsoft Support
  

• Troubleshoot issues with the Xbox app for Windows | Xbox Support (check the category)
  

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

Problem got worse. My console was essentially bricked when Minecraft kept trying and failing to download. The home screen looked all broken, icons stopped showing up and are still to this point broken. No apps or games would load. The console would crash
after being on for a minute or two. I fully deleted Minecraft and blocked it from downloading again and it fixed the problem. No other games have this happening, residually several of the icons on my home screen still broken though

If I was supposed to provide Microsoft a service for two months that failed all the time you think Microsoft would pay me for it??

Im sith this guy im having way to many issues and im feeling kinda ripped off