No game chat audio when Headset is connected

Here is another post that I wrote up earlier but didn't post:

Ok, I'm a little confused. Just to be sure, what is not working when:

1. Does the game audio work when the Xbox is directly connected to the TV?

2. Does the game audio work when the Xbox is only connected to the Headset?

3. Does the game audio work through the headset when the Xbox is connected to both the TV and Headset?

4. Does the game audio work through the TV when the Xbox is connected to both the TV and headset?

Note, the headset contains two different audio channels, when connected to the controller, you are receieving the Chat channel, when connected to the Xbox you are receiving the Game audio (the same that would go through the TV). The settings on the Xbox are
for Chat audio only. That should be set to headset only for when using the headset, this will cause game audio to play through both the TV and Headset while Chat audio through the headset only, if set to both game audio remains the same but Chat audio will
play through both, and of course of set to speakers then game audio will still play through both but chat audio will play only through the TV. Ideally, this should be set to headset only especially when using the X12.

As for the issues with sound, if it is your TV not producing the sound, check the settings on the TV. Make sure the connections are appropriate. You said you are using Composite, that means the standard Yellow video cable should be connected and the Red and
White audio cables need to be connected to the corresponding audio for that Video cable. Some TVs, such as my family's still strong Tube TV have 3 auxiliary sources all of which use the Composite Yellow Video cable. Make sure, if you have multiple inputs for
video, that the audio cables are connected to the correct coresponding source. For example, your TV may have Video 1 and Video 2 but if the video is connected to Video 1 and the audio to Video 2, then you will receive only Video when on Video 1 and only Audio
when on Video 2.

I'm sorry if any of this is redundant or obvious for you but the first part of this message (the 4 questions above) will better help me in assisting you further. Otherwise I'm slightly confused as to what your second post is saying. As a note, when I say game
audio, test out a game to be sure. Check to make sure volume is on on devices as well.

The headset will be able to play game audio but will not connect to the console for chat

Yes I connected them directly, controllers are up to date, I can hear audio and voice chat, same with the new headset, it's only the mic that isn't registering, I test it in party chat showing my headset is connected, it doesn't highlight when I talk even
in game chat

To answer your question yes, but please read the whole post: Turtle Beach said:

Please note that you will need to connect this headset to the stereo outputs from your TV or audio receiver for game audio and use the Kinect® for game chat with Xbox One.

www.turtlebeach.com/.../344

Microsoft says:

The following 3.5-mm audio headset types are supported:

A single 3.5-mm audio cable headset.

A dual 3.5-mm audio cable headset with 3.5-mm CTIA audio cables.

A headset with chat audio provided by a 3.5-mm audio cable and game audio provided by a separate cable with RCA or optical connectors. (Only chat audio will be enabled through the Stereo Headset Adapter. For RCA/optical connectors [game audio], follow the
manufacturer’s instructions to connect to the console.)

An Xbox 360 Wired Headset with a 2.5-mm audio cable. Connect to the Stereo Headset Adapter by using the 2.5-mm-to-3.5mm adapter that’s included with the Xbox One Stereo Headset Adapter.

See:
support.xbox.com/.../stereo-headset-adapter

If you do not have the RCA out, the only way this would work is if the Headset uses the Optical Out of the ONE

To get in to details Turtle Beach Says: Please note that you will need to connect this headset to the stereo outputs from your TV or audio receiver for game audio and use the Kinect® for game chat with Xbox One.

www.turtlebeach.com/.../58

Microsoft Says:

The following 3.5-mm audio headset types are supported:

A single 3.5-mm audio cable headset.

A dual 3.5-mm audio cable headset with 3.5-mm CTIA audio cables.

A headset with chat audio provided by a 3.5-mm audio cable and game audio provided by a separate cable with RCA or optical connectors. (Only chat audio will be enabled through the Stereo Headset Adapter. For RCA/optical connectors [game audio], follow the
manufacturer’s instructions to connect to the console.)

An Xbox 360 Wired Headset with a 2.5-mm audio cable. Connect to the Stereo Headset Adapter by using the 2.5-mm-to-3.5mm adapter that’s included with the Xbox One Stereo Headset Adapter.

support.xbox.com/.../stereo-headset-adapter