No EA Access provided following "Go gold and play Fifa 17 first" Offer

GeeZaH v · Sep 20, 2016

Overview:

Xbox home page had a deal which details you get a months EA Access when purchasing Gold, I purchased gold (15th Sep) and have still not received the EA Access code.

Nothing shown within my Microsoft Services & Subscriptions for EA Access

Told to wait 7-10 days after purchase, which is not detailed anywhere in the offer.

I am now most likely to miss the early release of Fifa 17.

Apparently live support can not check up on promotions, I would of thought they would be able to look into my account and see any offers which are currently associated with my account, which they were not able to which is why I have been referred
to this forum instead.

Gold subscription purchased: 15th September 2016

Related Service Request #: [mod removed]

Live Support Chat Reference: [mod removed]

:)

Nike953 · Sep 20, 2016

CODE EA ACCESS

Hello,

I pre-ordered FIFA 17 and I still have not received the EA ACCESS code yet the game is available since 22 and I preordered 19.
Click to expand...

RoseFiber514253 · Sep 20, 2016

Xbx Live Gold. I cannot play on fifa 17 online?

hi .... i have bought a xbox one with included fifa 17 And also 1 month ea access free.before all i subscribed a xbox Live Gold. Now My avcess ea espired And i cannot play anymore because when i try To start fifa 17, i recive message " It seems that You
have To make a new ea access or xbox Live Gold. If everythings is upload try To Close And restart the game(0x803f800b).Please help me

Mister Maka · Sep 20, 2016

Hi there GeeZaH v.

As you mentioned, you'll need to wait 7-10 days before receiving your code, as that is generally the time period promotional offers. If you don't receive your code by the end of the 10th day please create a new thread and let us know. Thanks!

Mister Maka

Hi there GeeZaH v.

As you mentioned, you'll need to wait 7-10 days before receiving your code, as that is generally the time period promotional offers. If you don't receive your code by the end of the 10th day please create a new thread and let us know. Thanks!

TobyHoover

Hello as per EA the Pre Order bonus is as fallows:
www.easports.com/.../fifa-17-pre-order-offers

Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

Your not getting FIFA A month early, your getting free access to EA Access for a month.

EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

2017. For more info contact EA Support: https://help.ea.com/en/

Smwutches

It's in the description of the game.

Offer includes 1-month trial of EA Access. Conditions and restrictions apply. See

www.easports.com/.../game-and-offer-disclaimers for details. For a limited time pre-order EA Sports™ FIFA 17 and receive a code for one month of EA Access*. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is
available for a limited time only and you must redeem your EA Access code by October 14, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

Hypnocratic

I am having the same issue - however sometimes it lets me get into the game the tells me "Thank you for trying FIFA 17. The current active profile requires an active EA Access subscription and FIFA 17 Trial entitlement. Please purchase EA Access and start
your FIFA 17 Trial."

This is ridiculous

Xx GiV3NchY xX

when i purchased the Fifa 16 game i will receive a code for the Fifa 17 game. The one that we offer is that when you pre-order the Fifa 17 i will receive a 1 month code of EA-access and it will be delivered to me but it's deleted by xbox one live messages
not deleted by my hand and I want retrieving my code please??

No EA Access provided following "Go gold and play Fifa 17 first" Offer