No Dishonored 1 code for Dishonored 2 preorder

SIL-6897D7F6-B067-45BF-9D88-B66CE7842373 · Nov 21, 2016

I bought the game on the 9th Nov, but have not received a game code. I have spoken to the developers who have pointed me to Microsoft and the online help chat has now pointed me here after to separate visits.

Is this something you can help with please?

Many Thanks

:)

Eryhar · Nov 21, 2016

Pre-Order Question

So, say if you preordered Dishonored 2. Promotions of the preorder says you can get Dishonored Definitive Edition with the preorder. Will Xbox send the digital code when Dishonored game releases? Around that time of the release or Before?

Same question with other games. If you preorder a game with promotional offers will Xbox send a code? Or will it be in a bundle as an add-on?

Thanks.

c4v3 1n · Nov 21, 2016

Dishonored Definitive Edition Promo code w/ D2 pre order

Have not received my promotional code for Dishonored Definitive Edition that was included with the preorder of Dishonored 2 Limited Edition. It has been 2 weeks since game release and just checking on delivery of the promo code.

Thanks!

Smwutches · Nov 21, 2016

You should not receive a code for that game. It should show as free to download from the store. If it's not showing as free, post back and support will check into it for you.

SIL-6897D7F6-B067-45BF-9D88-B66CE7842373 · Nov 3, 2018

Hi,

Thanks for that, the trouble is I already have the game with this account. I was expecting a code like all the other pre orders I have made with Xbox. I wish to use the code for my other account.

Many Thanks

Smwutches

You should not receive a code for that game. It should show as free to download from the store. If it's not showing as free, post back and support will check into it for you.

SIL-6897D7F6-B067-45

Hi,

Thanks for that, the trouble is I already have the game with this account. I was expecting a code like all the other pre orders I have made with Xbox. I wish to use the code for my other account.

Many Thanks

MVG Studen1215

i have the same. preordered titanfall 2, watchdogs 2 and dishonored 2 but no points or punches

Mister Mascot

Hey there zhhp,

To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

Which country is your console physically located in currently and which day did you preorder the game?

Let us know!

Which country is your console physically located in currently：US

which day did you preorder the game：11/8/2016 UTC

Thanks,

If you're physically located in the United States and not seeing the game available, there could be an account region mismatch problem. Is your region on your account currently set to the region you're located in? If it's currently set to the US and you're
still not seeing the game available, you'll need to contact the Chat or Phone team for a closer look at this case.
Contact Xbox Support

Mister Mascot

Hey there zhhp,

To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

Which country is your console physically located in currently and which day did you preorder the game?

Let us know!

No Dishonored 1 code for Dishonored 2 preorder