No connection of remote, and Certain the problem is a connection internally (console).

Discus and support No connection of remote, and Certain the problem is a connection internally (console). in XBoX on Consoles to solve the problem; Dear Sirs, I went on line and studied how to open the Console correctly, read the process until I was confident I understood each step. I opened the... Discussion in 'XBoX on Consoles' started by BulldogPitFigtr, Dec 30, 2021.

  1. No connection of remote, and Certain the problem is a connection internally (console).


    Dear Sirs, I went on line and studied how to open the Console correctly, read the process until I was confident I understood each step. I opened the case until getting to the GPU, which absolutely needed to be cleaned. It was completely clogged preventing any airflow over it. The unit was getting way too hot. After cleaning all the dust, gunk, etc, I reversed the process, reconnecting things as I closed it up according to instruction posted on the web. Now, the Remote will no longer communicate with the Console. I need to know what connection(s) are critical for Wireless communication between remote/console so can go back in, clean those contacts and make sure everything is correctly connected. BTW, I have been building, setting up, repairing, etc. computers since the early 90's, so working on computers is something I am very well versed in ... going back to the X-86/286/386/486 moving across many years as computer processing grew and grew more powerful. Point is, I am no idiot. I reconnected and reassembled the console correctly, but apparently a connection isn't connecting now. Suggestions as to which wire I had to unhook during disassembly is critical for wireless operation might help me resolve this issue. Tks for your attention! :- ) Mr. Jay

    P.S. That console sorely needs a small window/area which is closed but can easily be accessed (such as a small screw recessed and turnable with ones fingertip or thumb tip) over the GPU area so vacuuming/cleaning it off to keep it so it properly cools said processor, is easy to do. I was tempted to cut one myself (after the warrenty expired) so I wouldn't have to take the thing apart to clean the radiator fins mounted on the GPU ... which must be done from time to time. You must know this. mr. j

    :)
     
    BulldogPitFigtr, Dec 30, 2021
    #1
  2. Jesse E' Win User

    No connection of remote, and Certain the problem is a connection internally (console).

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Unfortunately we are not allowed to assist with self repair of Xbox devices as it violates the Microsoft TOS. I'll suggest you take the console to a professional to figure out what's going on
  3. oshratm Win User

    Xbox One S

    thank you all soooo much!

    the problem solved by connect the remote again to the console

    wishing you the best
  4. AaronMartak Win User

    Remote Console Connection

    I am trying to connect from my work PC to Stream through the Console Companion App. There seem to be a number of YT videos showing this as possible. I just can't seem to figure out all the settings.
  5. Adriaan86 Win User

    Remote Console Connection

    Hi AaronMartak

    Unfortunately, the app only works when both the phone and Xbox is on the same network. It does not work off mobile networks I'm afraid.
  6. XBF John Win User

    Xbox remote play not working away from home

    When you are away from home have you been able to connect to 5Ghz Wi-Fi or mobile data connection 10Mbps down on the actual phone? And is your console connected to WiFi or ethernet when you try to use remote play? Also could you go to your console go to Settings > Devices & connections > Remote Features > Test Remote Play. Are there any results that the console recommends that you improve in your set up for remote play?

    Thank you,

Thema:

No connection of remote, and Certain the problem is a connection internally (console).

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