“No connection could be established” when trying to connect to FS19 multiplayers

we just tried this and it did not work we get the same error

Is this only happening with this game? If yes, kindly try to uninstall and reinstall the game.

Thank you! In this case, you may need to reach out with the game support. Here you go: https://www.farming-simulator.com/support.php

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly perform an extended powercycle and redeem your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

hello if this doesn’t work what should we do?