No code received after 28 days following EA Access/Paypal promotion.

Discus and support No code received after 28 days following EA Access/Paypal promotion. in XBoX Sales and Promo to solve the problem; Hello, About a month ago Microsoft advertised a promotion in which purchasing a month of EA Access through your paypal account would grant you an... Discussion in 'XBoX Sales and Promo' started by Trun0Jay1, Nov 11, 2016.

  1. Trun0Jay1
    Trun0Jay1 Guest

    No code received after 28 days following EA Access/Paypal promotion.


    Hello,

    About a month ago Microsoft advertised a promotion in which purchasing a month of EA Access through your paypal account would grant you an additional month of EA Access for free, as well as entry to a prize draw for a chance to win an Xbox One S.

    The full terms and conditions can be found here: http://www.xbox.com/en-GB/promotions/ea-access-paypal/terms

    The issue I have is that after 28 days I still haven't received a code via the xbox messaging system, as stated would happen in the terms and conditions.

    I've also followed this up via two support chats with Microsoft, the requests numbers [Mod Removed] respectively, and they referred me to this page for further support.

    What's happening with this promotion? When will I receive my code?

    Thanks.

    :)
     
    Trun0Jay1, Nov 11, 2016
    #1
  2. kingtomahawk
    kingtomahawk Guest
    Still missing EA Access 1 Month Code from Paypal promotion

    Hi,

    I bought a EA Access subscription with PayPal while a Promotion was active where i should get 1 month EA Access for free (http://www.xbox.com/de-DE/promotions/ea-access-paypal/terms), but I still have not received my EA Access code.

    I have contacted the german Xbox Support they told me to contact EA. EA told me that they can not help me because they can't generate EA Access codes and that I should contact the Xbox Support again. After contacting the Xbox Support again, they tell me
    now that I have to contact PayPal!!!
     
    kingtomahawk, Nov 11, 2016
    #2
  3. KielRap
    KielRap Guest
    Still missing my EA Access code from the Paypal Promotion.

    Hi,

    I'm still missing my promised promotion code from the EA Access / Paypal Promotion:

    http://www.xbox.com/de-DE/promotions/ea-access-paypal/terms

    I've buyed EA Access one month ago with Paypal for 1 month and still didn't receive an code for another month EA Access.

    Please support.
     
    KielRap, Nov 11, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    No code received after 28 days following EA Access/Paypal promotion.

    Thanks for reaching out to us Trun0Jay1,

    We have passed this information along to the proper teams to investigate, and we'll reach back out to you in this thread when we have further information. Thanks again! No code received after 28 days following EA Access/Paypal promotion. :)
     
    Mister Beep, Nov 14, 2016
    #4
  5. Trun0Jay1
    Trun0Jay1 Guest
    Can I get an update, please?
     
    Trun0Jay1, Nov 3, 2018
    #5
  6. Trun0Jay1 Win User

    No code received after 28 days following EA Access/Paypal promotion.

    Thanks for reaching out to us ,

    We have passed this information along to the proper teams to investigate, and we'll reach back out to you in this thread when we have further information. Thanks again! :)
    Can I get an update, please?
  7. Mister Beep Win User

    No code received after 28 days following EA Access/Paypal promotion.

    Thanks for reaching out to us Trun0Jay1,

    We have passed this information along to the proper teams to investigate, and we'll reach back out to you in this thread when we have further information. Thanks again! :)
  8. AssassinatedCow Win User

    EA ACCESS code not received!

    The promotion was for 1 month free EA ACCESS which was promoted on the xbox one Dashboard. I purchased xbox gold as required but have not received a code to give me the EA ACCESS.

    I have also preordered FIFA17 Ultimate edition.

    Thanks
  9. Mister Maka Win User

    EA Access Paypal Promotion second month code not received

    Hey there blad37!

    Sorry to hear you haven't received your code yet for this. I've made sure to pass your information over to the right team, please keep an eye out for communication on this. Thanks a ton for your patience :)
  10. philduke77 Win User

    EA Access Paypal Promotion

    Well I have been charged for the next month now and still no code for the free month I should have received. I wont be signing up for any more "promotions" that get advertised seeing as I dont seem to get rewarded for them.
Thema:

No code received after 28 days following EA Access/Paypal promotion.

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