No chance for 4K/HDR resolution - don´t know why!

Discus and support No chance for 4K/HDR resolution - don´t know why! in XBoX on Consoles to solve the problem; Hi, I got an XBox One S - plugged it via HDMI 2.0b to my AVR (Onkyo RZ-1100 / HDCP 2.2) to my LG 920 (also 4K / HDR). I choose 4K on my XBox and... Discussion in 'XBoX on Consoles' started by Maluc1979, Apr 2, 2018.

  1. Maluc1979
    Maluc1979 Guest

    No chance for 4K/HDR resolution - don´t know why!


    Hi,

    I got an XBox One S - plugged it via HDMI 2.0b to my AVR (Onkyo RZ-1100 / HDCP 2.2) to my LG 920 (also 4K / HDR). I choose 4K on my XBox and everything went fine.

    The second time I started the XBOX there is only 1080p and 720p to choose. No way to choose 4k akgain, and I don´t know why. All other devices playback 4K via the AVR fine!

    Have you got a solution for me?

    Thank you!

    :)
     
    Maluc1979, Apr 2, 2018
    #1
  2. Hordie
    Hordie Guest
    Xbox One-X Fail

    Hi Duffmyster,

    If you have all check boxes for the HDR / 4K you should be good to go. Why do you think that you're not receiving 4K resolution? Do you have Netflix or something, where you can see if there is a 4K category, or see if HDR / 4K is listed under something like
    Defenders?
     
    Hordie, Apr 2, 2018
    #2
  3. JAG88
    JAG88 Guest
    No 4k output to Panasonic TC-55CX420U with Xbox One S

    As far as I can tell it does not specifically state that HDR10 is required just to set the 4k resolution (just that it is required for HDR), that wouldn't even make sense. HDR10 is not required for something to display content in a specific resolution, the
    resolution 3840x2160 doesn't require HDR to work, resolution is independent of HDR.

    And I already know that my TV doesn't support HDR or at least doesn't support the HDR10 protocol, but that is fine, I don't care about HDR, but I do care about running things in the 3840x2160 resolution at 60Hz (which my TV definitely supports). If this
    is the case MS has made a device that only works with like 10 models of TV's... why are they even selling this?

    Seems to me like either a bug or an arbitrary restriction put in place to make people go spend $1500-$5000 on a brand new 2016 OLED TV supporting HDR10. I see no legitimate technical reason that the resolution can't be set to 4k without HDR. Even 4k blu-rays
    with HDR do not require the TV to have HDR, it just shows the film minus the HDR details when played on a non-HDR TV.

    This is what I like to call total hog wash and MS needs to fix it.
     
    JAG88, Apr 2, 2018
    #3
  4. robertmccall2 Win User

    FHD HDR

    Yes we need to let microsoft know.

    They are selling series s as 1440p hdr console while not support hdr on resolution other than 4k
  5. Hordie Win User

    Xbox One-X Fail

    Hi Duffmyster,

    If you have all check boxes for the HDR / 4K you should be good to go. Why do you think that you're not receiving 4K resolution? Do you have Netflix or something, where you can see if there is a 4K category, or see if HDR / 4K is listed under something like
    Defenders?
  6. JAG88 Win User

    No 4k output to Panasonic TC-55CX420U with Xbox One S

    As far as I can tell it does not specifically state that HDR10 is required just to set the 4k resolution (just that it is required for HDR), that wouldn't even make sense. HDR10 is not required for something to display content in a specific resolution, the
    resolution 3840x2160 doesn't require HDR to work, resolution is independent of HDR.

    And I already know that my TV doesn't support HDR or at least doesn't support the HDR10 protocol, but that is fine, I don't care about HDR, but I do care about running things in the 3840x2160 resolution at 60Hz (which my TV definitely supports). If this
    is the case MS has made a device that only works with like 10 models of TV's... why are they even selling this?

    Seems to me like either a bug or an arbitrary restriction put in place to make people go spend $1500-$5000 on a brand new 2016 OLED TV supporting HDR10. I see no legitimate technical reason that the resolution can't be set to 4k without HDR. Even 4k blu-rays
    with HDR do not require the TV to have HDR, it just shows the film minus the HDR details when played on a non-HDR TV.

    This is what I like to call total hog wash and MS needs to fix it.
  7. BulletClubKO Win User

    4K HDR help

    so then why would the resolution not go to 4k?

    as simple as it seems, its a little odd.

    so my tv is samsung 65" 4K UHD HDR

    xbox one S connected to hdmi 2 (ARC)
  8. Qwertei Win User

    Gamestop says Xbox One S will not work on a regular HDTV

    I don't know what they are aware off but it is false the Xbox one S can run 4k or 1080p same goes with HDR it is optional to change the resolution go to settings - display & sound - video output - TV resolution - 4k - 1080p
Thema:

No chance for 4K/HDR resolution - don´t know why!

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