No audio when recording a gameclip.

Hi!

I have the lastest Version of ios(ipad 3) and also the lastest Version of the xbox OS.

I have no audio when i'm watching gameclips in the smartglass app.

But when i go to my onedrive app on my ipad to watch the gameclips i have audio.

Any idea?

Hey there!

Let's see if we can figure this out for you. First, double check that your captures are actually uploading to Xbox Live (you can do this in the Upload Studios app) and not simply saving to your local storage. If that is happening, next thing to check is
going to be your privacy settings. Open up Settings, and go to Privacy and Online Safety. Under "Game Content" see what is selected for "Others can see your game clips and screenshots" as well as "You can share game clips and screenshots." Make sure both of
those are set to "Allow" and at least friends then try again.

Let us know if that helps or not!

xbox cant record to youtube but can record gameclips willl not have voice

Hi EmperorHeadshot! My name is Ricardo an independent advisor ready to help you with this situation!

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

That did the trick.

Thanks for your quick response and assistance!