No Audio through Headphones connected to Xbox one controller-Wireless Bluetooth-Windows 10

Hi Alexander,

Thanks for reaching out! The Xbox One S is not equipped to support Bluetooth devices. The one option would be to

Connect the Xbox One Wireless controller and use the 3.5mm jack to connect/receive audio through a Bluetooth speaker. In regards to the wireless headphones, check out this troubleshooting page for

Xbox One controller and headset compatibility.

Hope this helps. Let us know

Hi,

If you're using Bluetooth to play wireless with the controller then audio won't come through the 3.5mm headphone jack. Nothing wrong with your setup, it's a hardware limitation of the controller.

To use all the features of the controller while wireless requires the purchase of an Xbox One wireless adaptor for Windows.

After quite a lot of head scratching back and forth conclusion was that I need an “adaptor” to get Audio/sound through Xbox One controller (Wireless/Bluetooth with pc Windows 10 ) which actually defies the main object when you are
on your pc (laptop) you might as well connect your Headphones to the Laptop.

--

Hello Algreco,

Thanks for keeping us updated. This function is possible according to a Bluetooth support article that compares connecting via the Wireless adapter : Connect
and troubleshoot Bluetooth on your Xbox One Wireless Controller

"Windows 10 - Xbox Wireless Controller and Xbox Stereo Headset – 2


Note Wireless connection requires Xbox Wireless Adapter for Windows"

What happens if you try connecting the player 2 controller first, so that it is now considered player 1. Are you able to hear audio from the headset now? If not, then the controller could be faulty.

Hello there,

Thank you for bringing this to our attention. What update version of windows are you using? Currently there is no need for a pin or serial number to connect xbox one controllers through Bluetooth. Here is a link with step by step instructions to help you
set this up :
How to connect an Xbox One Wireless Controller to a Windows PC

Note that Bluetooth connections are only supported through Windows 10

Hope this helps!