No April rewards, now not even seeing my Gold Status

Discus and support No April rewards, now not even seeing my Gold Status in XBoX Rewards & Social to solve the problem; Whats the deal? No rewards on purchases since at least April, and now it cant' see my renewed Gold member status....Account information is all up to... Discussion in 'XBoX Rewards & Social' started by bowman2009, May 12, 2017.

  1. bowman2009
    bowman2009 Guest

    No April rewards, now not even seeing my Gold Status


    Whats the deal? No rewards on purchases since at least April, and now it cant' see my renewed Gold member status....Account information is all up to date....I want my points!

    :)
     
    bowman2009, May 12, 2017
    #1
  2. sK WHISKEYBOB
    sK WHISKEYBOB Guest
    Rewards for April not showing up on account yet.

    I am not seeing any kind of 5 star Gold Rewards for April. Typically they are already in my account by this time the following month.
     
    sK WHISKEYBOB, May 12, 2017
    #2
  3. QuiCkz Ninja
    QuiCkz Ninja Guest
    Missing rebates and Gold status

    Hi, I noticed that I not are GOLD , but i am gold. Never got the reward credits for my purchases last month. I got my mission credits, and the credits for the March survey. Today I see the credits for the April survey posted, so now I'm wondering why I haven't
    received my credits for my purchases last month. Also fix my gold status.

    Cheers
     
    QuiCkz Ninja, May 12, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    No April rewards, now not even seeing my Gold Status

    Hello bowman2009,

    It takes us up to 96 hours to receive and process new information. Since your renewal just occurred recently, we did not receive that new information until a few days after. We see that you are being recognized as a Gold member. Regarding your April payback,
    due to some issues with some preview program members we are delaying MyVIP for that month. Apologies for any inconvenience caused by this delay.
     
    XBLRewards8, May 15, 2017
    #4
  5. XBLRewards8 Win User

    No April rewards, now not even seeing my Gold Status

    Hello bowman2009,

    It takes us up to 96 hours to receive and process new information. Since your renewal just occurred recently, we did not receive that new information until a few days after. We see that you are being recognized as a Gold member. Regarding your April payback,
    due to some issues with some preview program members we are delaying MyVIP for that month. Apologies for any inconvenience caused by this delay.
  6. XBLRewards8 Win User

    Xbox rewards not recognising gold account.

    Hello BaldingChad,

    We see that we are now recognizing your Gold status, and have awarded your April purchases at the Gold level. Apologies for any inconvenience caused by this delay.
  7. XBLRewards8 Win User

    support

    Hello Dan Tekka Dan,

    We see that you are now being recognized as Gold, and received your April payback at the Gold status. Apologies for any inconvenience caused by this delay.
  8. Bodhi Jones Win User

    Never received my February quest reward

    Hi there!

    We definitely understand the frustration with wanting those rewards right away but they would be sent out after the first of the month.

    If you do not see that content by the end of the first week of April please let us know!
    It is now past the first week of April and I am letting you know that I still have not received my February gold quest reward.
  9. MCVIBES01 Win User

    February game quest pass

    I've still not received it its now the 3rd of April no reward from.the quest riddle n playing 10hrs of it, even checked emails
Thema:

No April rewards, now not even seeing my Gold Status

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